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Published 20 hours ago • verified publisher icon vtex-apps

Product Thumbnails bug

Open khrizzcristian opened this issue 4 years ago • 4 comments

Describe the bug

Sometimes, when I open the product page in the same window, the product images do not load completely, the top arrow remains displayed and I cannot click on any picture.

I tried not to activate the navigation arrows but the same thing happens (the arrow no longer appears, normally, but I still can't change the pictures).

If I resize the window or refresh the page, it works.

  • I removed all the elements from the page (including the header and footer) and I was left with only the product images and the result is the same.
  • I uninstalled the theme and installed the default one from vtex, without success.

To Reproduce Steps to reproduce the behavior:

  1. Go to https://distinctive.ro
  2. Go to listing page
  3. Click on any product ( it happens once in several products, not every time. Open the product in the same window )

Screenshots product-images

Desktop (please complete the following information):

  • OS: Windows 10
  • Browser: Chrome/Mozilla ( tested on this two browsers, i didn't try on IE )

khrizzcristian avatar Nov 20 '20 06:11 khrizzcristian

Do you have any response regarding this issue?

khrizzcristian avatar Feb 03 '21 11:02 khrizzcristian

Any responses regarding this issue? We're having the same issue in Miriade IT too.

lucasayb avatar Mar 05 '21 17:03 lucasayb

I haven't received any response yet

khrizzcristian avatar Mar 05 '21 17:03 khrizzcristian

Hey! Any update about this issue so far?

lucadomeneghetti avatar Aug 31 '21 08:08 lucadomeneghetti