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Session expired too fast

Open tusharnetset opened this issue 5 years ago • 7 comments

Hi Can you please help me to maintain user logged in status. It seems like user session expired too fast from voximplant.

tusharnetset avatar Jul 18 '19 13:07 tusharnetset

Hello @tusharnetset ,

Please provide more details about the issue.

Best regards, Yulia Grigorieva

YuliaGrigorieva avatar Jul 18 '19 13:07 YuliaGrigorieva

hello @YuliaGrigorieva

When I logged into the app with one user and try to connect to another user. It works for only one time when I need to call the same user again then i have to call the 'LoginnManager.getInstance().loginWithPassword' method again to call that user. Is there any way to maintain the user logged in to the voximplant so i don't have to call LoginnManager.getInstance().loginWithPassword" this method again and again

tusharnetset avatar Jul 18 '19 14:07 tusharnetset

Hello @tusharnetset ,

Sorry, I misunderstand about your case.

You have device A with user1 and device B with user2. Do you mean that you need to relogin each time to make a call from user1(device A) to user2(device B)?

Please also let me know which platform do you observe the issue (android / ios / both).

Best regards, Yulia Grigorieva

YuliaGrigorieva avatar Jul 18 '19 14:07 YuliaGrigorieva

yes Exactly . In android .

tusharnetset avatar Jul 18 '19 14:07 tusharnetset

Can you please help me out ?

tusharnetset avatar Jul 19 '19 06:07 tusharnetset

Hello @tusharnetset ,

Is the issue reproducible with demo application? Do you check the client state via Client.getClientState API before performing the login operation?

The fastest way to get the root cause of the issue is to reproduce it, collect logs from adb logcat and send us to [email protected]

Best regards, Yulia Grigorieva

YuliaGrigorieva avatar Jul 19 '19 08:07 YuliaGrigorieva

Any update on this issue..because I am facing the same issue in my react native application.

shaheenshaikh6 avatar May 21 '20 08:05 shaheenshaikh6