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End of General Support isn't well communicated.

Open gawainXX opened this issue 3 years ago • 4 comments

I After spending a couple of days, and a fair amount of time going through vmware documentation to deploy VIC, I found out that it's End Of Support/Life at the end of this month. I did not find this out until I went to join the code channel to ask a question about volume configuration.

It would be nice if the END of life was posted on any of the primary landing or download pages for the product so that others don't waste their time. https://vmware.github.io/vic/ https://github.com/vmware/vic https://www.vmware.com/go/download-vic

gawainXX avatar Aug 04 '21 19:08 gawainXX

Is this 100% the case ? Very badly handled if it is...

kevsterd avatar Aug 17 '21 21:08 kevsterd

Is this 100% the case ? Very badly handled if it is...

Yes it's referenced in an obscure location.

https://www.vmware.com/support/products-reaching-endofsupport.html

There was an internal VMware pdf floating around for a while that someone posted on the vic slack but it looks like that's no longer available it went into details including a fairly pricy extended support option (If I recall correctly it was a few hundred thousand USD)

gawainXX avatar Aug 18 '21 02:08 gawainXX

Is this 100% the case ? Very badly handled if it is...

Found the PDF. https://campaign.vmware.com/imgs/emea/FY21/PDF/666838_VIC_EOGS_FAQ.pdf

gawainXX avatar Aug 18 '21 03:08 gawainXX

Nice one. Disappointing from VMware, but guess Tanzu is the future.

kevsterd avatar Aug 18 '21 18:08 kevsterd