DnD from/on virtual Ubuntu running by MacOS Fusion

[vasiliy-tyukin]

Describe the bug

Vmware tools drag and drop doesnt work on Ubuntu 24.04 running on MacOS

Im using VMware Fusion Pro 13 on MacOs. Previously I had virtual Ubuntu 23.10, where everything was worked. but it lost support and I wanna use 24.04 LTS. I install server .iso for ARM, apt install desktop, then reboot, apt install open-vm-tools-desktop, and have such problem: Copy&Paste works well✅ Drag&Drop has animation, but doesnt work❌

• when dnd from macos desktop to ~ directory appears side notification “Vmware-user ready”
• appears system-settings icon in tray
• Copy animation happens, but copy fails (without download progress bar on macos) and file icon stays on top left side of ubuntu’s desktop
• when dnd from ubuntu to macosdesktop also appears system-settings icon
• But cursor cant escape vmware window

I tryed to:

• reinstall,
• every combination of enabling and disabling dnd, installing and removing vmware tools - doesnt work.
• On one forum found this method to edit /etc/gdm3/custom.conf: remove comment from line #WaylandEnable=false. After reboot I have black screen)
• Also found that somebody doesnt have plugin started, but its not mine case:

vmtoolsd -v
VMware Tools daemon, version 12.4.5.49651 (build-23787635)

ps -ef | grep tools
root        1076       1  0 22:42 ?        00:00:05 /usr/bin/vmtoolsd
user        2630    2230  0 22:44 ?        00:00:07 /usr/bin/vmtoolsd -n vmusr --blockFd 3 --uinputFd 4

sudo lsof -p 2630 | grep -i plugins
lsof: WARNING: can't stat() fuse.gvfsd-fuse file system /run/user/1000/gvfs
      Output information may be incomplete.
lsof: WARNING: can't stat() fuse.portal file system /run/user/1000/doc
      Output information may be incomplete.
vmtoolsd 2630 user  mem       REG              252,0   333824  539305 /usr/lib/aarch64-linux-gnu/open-vm-tools/plugins/vmusr/libdndcp.so
vmtoolsd 2630 user  mem       REG              252,0   134840 3062367 /usr/lib/aarch64-linux-gnu/open-vm-tools/plugins/common/libvix.so
vmtoolsd 2630 user  mem       REG              252,0    68672  539304 /usr/lib/aarch64-linux-gnu/open-vm-tools/plugins/vmusr/libdesktopEvents.so
vmtoolsd 2630 user  mem       REG              252,0    67808 3062366 /usr/lib/aarch64-linux-gnu/open-vm-tools/plugins/common/libhgfsServer.so

Reproduction steps

1. Download ubuntu server .iso file for ARM
2. Create deafult user-user and apt install ubuntu-desktop
3. Reboot
4. Apt install open-vm-tools-desktop
5. Reboot
6. Try to drag&drop on ~ folder from host desktop
7. Check failure :)

Expected behavior

File copies to ~ directory after installing vmware-tools

Additional context

MacOS Sequoia 15.2 VMware Fusion Pro 13.6.1 Ubuntu 24.04.1 live server arm64

[johnwvmw]

Thanks you for reporting this problem.

We have files an internal problem report with the details that you provided the Hosted UI and Fusion teams to investuigate