vimeo
Player Error on iOS15 (Ipad)
Expected Behavior
Embedded video plays when hitting play button
Actual Behavior
Player shows thinking graphic and then stops Shows error "Player error: The player is having trouble. We'll have it back up and running as soon as possible"
Dev tools Inspection shows different behavior between iOS14 and iOS15 in terms how segments seem to be received?
Steps to Reproduce
https://agency.media/work/video-work/
Use iPad with iOS15
embed multiple videos using iframes.
<iframe src="https://player.vimeo.com/video/462033609?h=XXXXXXXX" frameborder="0" allow="autoplay; fullscreen"></iframe>
modify src attr to have
https://player.vimeo.com/video/462033609?h=XXXXXXXX&autoplay=0&loop=1&title=0&byline=0&portrait=0&muted=1&autopause=0&playsinline=1
Tenho o mesmo problema usando o IOS 15.0 "Undefined Player error. The player is having trouble. We’ll have it back up and running as soon as possible."
I'll pile on here, too. Same issue on iOS15 on iPhone. "Player Error The player is having trouble. We'll have it back up and running as soon as possible."
Here is where they mention it. I'm in a discussion with their tech support: https://vimeo.zendesk.com/hc/en-us/articles/115015677227-Troubleshoot-player-error-messages#h_01FZGYDEC0GWD1RN569GF7AYR7:~:text=clear%20the%20error.-,%E2%80%9CPlayer%20error%3A%20The%20player%20is%20having%20trouble%E2%80%9D,Please%20contact%20us%20ASAP%20if%20you%20continue%20to%20see%20this%20error.,-%E2%80%9COops!%20The%20embed
I'll update here when I hear back.
@dmkdesign @LeonardoAlporges Did you ever resolve this?
It works for me with an old video I had uploaded in the past, but now I've uploaded some new videos and none of them work in the same exact player. So I'm suspecting that something about the video format is preventing it from working.
@zeusstl It still has the error, but I will check this case of the format of the video that you raised. Maybe it could be something related to that
Going to close this since the page linked is now a 404. If you are still seeing playback issues, please contact support.
