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Crash on select save location

Open CrimsonFork opened this issue 6 years ago • 16 comments

The app crashes (gets closed immediately) when I tap the "Save location" button. I have automatic reports on.

App version: 1.8.7 F-Droid Stock Android 5.1 Screen resolution: 480x854px

CrimsonFork avatar Jun 04 '18 07:06 CrimsonFork

I have been trying to get log in this case for a very long time. Let me check the logs. Can you let me know the device, approximate date and time of crash? Will help me filter the log. Thanks

vijai1996 avatar Jun 05 '18 05:06 vijai1996

My device is a Neffos C5L and the crash happened multiple times within an hour or two before I reported it.

Sent from my Android device with K-9 Mail. Please excuse my brevity.

CrimsonFork avatar Jun 05 '18 05:06 CrimsonFork

Ok. Let me try to pull the log. Is it happening occasionally or every time you try to change the save location?

vijai1996 avatar Jun 06 '18 09:06 vijai1996

Yup, every time, the moment I press that button.

On June 6, 2018 11:17:37 AM GMT+02:00, Vijai Chander [email protected] wrote:

Ok. Let me try to pull the log. Is it happening occasionally or every time you try to change the save location?

-- You are receiving this because you authored the thread. Reply to this email directly or view it on GitHub: https://github.com/vijai1996/screenrecorder/issues/57#issuecomment-395002836

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CrimsonFork avatar Jun 06 '18 09:06 CrimsonFork

So, I was going through the reports and I guess found yours. Can you get me the path of your external storage? I guess you are trying to change path to ext storage right?

vijai1996 avatar Jun 09 '18 07:06 vijai1996

/storage/sdcard1 To avoid confusion, the crash happens in the main menu already.

Sent from my Android device with K-9 Mail. Please excuse my brevity.

CrimsonFork avatar Jun 09 '18 07:06 CrimsonFork

Well, that is expected because the app will check for ext sd and try to load the path and will fail if the path is wrong which is reported by Api. The issue here is, there isnt official way to get this path as the ext sd isnt supported natively and that means, each OEM has their own implementation.

The path reported in log is /storage/58ED-F326 which I think is wrong provided I'm looking at correct log. Can you crash once more and let me know the time and timezone the crash happened so I can confirm this?

vijai1996 avatar Jun 09 '18 07:06 vijai1996

And yeah, that's what I would like to do.

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CrimsonFork avatar Jun 09 '18 07:06 CrimsonFork

Ok, did just now. 20:27 GMT +1 (Berlin)

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CrimsonFork avatar Jun 09 '18 18:06 CrimsonFork

Sorry, checked the reports and nothing came in for the past 11 hours related to storage. Can you pull the log manually may be?

vijai1996 avatar Jun 10 '18 05:06 vijai1996

Like, via adb?

On June 10, 2018 7:17:32 AM GMT+02:00, Vijai Chander [email protected] wrote:

Sorry, checked the reports and nothing came in for the past 11 hours related to storage. Can you pull the log manually may be?

-- You are receiving this because you authored the thread. Reply to this email directly or view it on GitHub: https://github.com/vijai1996/screenrecorder/issues/57#issuecomment-396021332

-- Sent from my Android device with K-9 Mail. Please excuse my brevity.

CrimsonFork avatar Jun 10 '18 05:06 CrimsonFork

yes. adb -d logcat com.orpheusdroid.screenrecorder:E *:S > error.log

vijai1996 avatar Jun 10 '18 05:06 vijai1996

I'll try today when Inget to my computer.

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CrimsonFork avatar Jun 10 '18 05:06 CrimsonFork

Hm, I don't grt any result. Only a filr containing three lines with "beginning of " "crash", "main" and "system".

On June 10, 2018 7:21:38 AM GMT+02:00, Vijai Chander [email protected] wrote:

yes. adb -d logcat com.orpheusdroid.screenrecorder:E *:S > error.log

-- You are receiving this because you authored the thread. Reply to this email directly or view it on GitHub: https://github.com/vijai1996/screenrecorder/issues/57#issuecomment-396021451

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CrimsonFork avatar Jun 11 '18 08:06 CrimsonFork

Oops! Try this: adb -d logcat SCREENRECORDER_LOG:W *:S > error.log this will filter with the log tag and log all warnings and error messages

vijai1996 avatar Jun 17 '18 06:06 vijai1996

The samebthihg happens.

On June 17, 2018 8:37:24 AM GMT+02:00, Vijai Chander [email protected] wrote:

Oops! Try this: adb -d logcat SCREENRECORDER_LOG:W *:S > error.log this will filter with the log tag and log all warnings and error messages

-- You are receiving this because you authored the thread. Reply to this email directly or view it on GitHub: https://github.com/vijai1996/screenrecorder/issues/57#issuecomment-397858235

-- Sent from my Android device with K-9 Mail. Please excuse my brevity.

CrimsonFork avatar Jun 17 '18 07:06 CrimsonFork