Víctor Martínez

Please, include https://github.com/OCA/helpdesk/pull/542

Please, cherry-pick https://github.com/OCA/helpdesk/pull/563 to commit history.

Please, cherry-pick https://github.com/OCA/helpdesk/pull/557 + https://github.com/OCA/helpdesk/pull/604 to commit history.

Please cherry-pick https://github.com/OCA/helpdesk/pull/621 to commit history

Ping @pedrobaeza

Changes done. Complete refactoring and added the option of grouping by analytical account in an extra commit.

Finally all changes are done and tested in a customer use case.

> The refactoring is not successful, as the idea is to reduce the number or methods and arguments, and I still see a lot of both. When I told you...

New approach done (3rd) with a clear objective: not to change the existing behavior, only to add a new one. Changes done (and the reason): - Added `grouped_by` field in...

I don't really understand the problem, I guess you mean that you can select a parent directory that does not have create permissions, correct? Filtering the parent directories to only...