WordPress Dynamic Data for HelpScout

WordPress Dynamic Data for HelpScout is a WordPress plugin that will show WordPress user information right in your HelpScout dashboard.

The content that is displayed can be edited by modifying the /views/output.php file, or by using the wp_helpscout_html_output filter.

See this blog post for a screenshot.

Installation

To get this up and running, you'll need to configure a few things in WordPress and HelpScout.

WordPress

1. Upload the contents of wordpress-helpscout.zip to your plugins directory, which usually is /wp-content/plugins/.
2. Activate the WordPress Dynamic Data for HelpScout plugin
3. Set the HELPSCOUT_SECRET_KEY constant in your /wp-config.php file. This should be a random string of 40 characters.

Example

define( 'HELPSCOUT_SECRET_KEY', 'your-random-string' );

HelpScout

1. Go to the HelpScout custom app interface.
2. Enter the following settings.

App Name: WordPress User
Content Type: Dynamic Content
Callback URL: https://your-site.com/wp-helpscout/api (I recommend using HTTPS)
Secret Key: The value of your HELPSCOUT_SECRET_KEY constant.