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[BUG] Sign up error (BigCommerce)

Open WebcrazyDylan opened this issue 3 years ago • 2 comments

When I create an account in the nextjs storefront channel, an account is created in the default customer group of BigCommerce. I created an additional customer group for the nextjs storefont channel in addition to the default customer group. But I couldn't get an account to be created in the customer group of the nextjs storefront channel.

WebcrazyDylan avatar Jan 07 '22 21:01 WebcrazyDylan

Can you add more clarification?

okbel avatar Mar 16 '22 11:03 okbel

Currently Nextjs Commerce use the default channel for creating users. So if you work with a custom channel on Big Commerce, when your user is created, it's always on the default channel. Then nextjs try to log user on the custom channel and return that the user doesn't exists.

To test this :

  • Create user in nextjs
  • Go to your big commerce dashboard
  • Check if the user exists on the default channel and not on the custom channel. From my rapid tests, Big Commerce multi-channel is not fully supported yet by the connector.

A solution exists on Big Commerce Side : You can change a channel setting to use global user login (but you have to use the api, I din't find the configuration in the BC backoffice. https://developer.bigcommerce.com/api-reference/b3A6MzU5MDQ2MzA-update-customer-settings-per-channel

Dnd-Safran avatar Jun 30 '22 13:06 Dnd-Safran

Hey there! Thank you for opening this issue. We have decided to take Next.js Commerce in a new direction and will be closing out current PRs and issues due to this change. Please see this PR for more details: https://github.com/vercel/commerce/pull/966

leerob avatar Apr 18 '23 02:04 leerob