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Moving attendee (ticket) to a different event

Open timkinali opened this issue 3 years ago • 7 comments

What is the proposed way to transfer a ticket to a different event?

For the moment, the way we handle it is manually creating new orders with 100% discount, then removing old tickets and adjusting capacity. There's quite a lot of steps involved. Mistakes happen. And the order view gets polluted with these orders that are only there to create new tickets. Is there other alternatives?

It would be great if the plugin could handle this some way. Or if the API allows to create and manipulate tickets we could pehaps build a custom UI for the admin? Does a ticket always have to be created through an order?

Context / use case: We have recurring events. Each date is set up as a separate event. Quite often, customer who purchased a ticket for a specific date (event) contact us, because they want to attend at a later date. Admin needs to be able to move the participant to another event.

timkinali avatar Nov 25 '20 10:11 timkinali