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Keyboard not working in pretest

Open Unknxwn007 opened this issue 2 years ago • 6 comments

After configuring all my settings and press reboot to start the pretest, I could not enter any text with multiple keyboards. This all done on my Laptop from Lenovo, the Lenovo Legion 5 15IMH05.

Expected behavior

Seeing the LED's on my keyboard light up & seeing text being entered.

Observed behavior

Nothing happened, it was a blank screen with a text field I couldn't enter text in.

Steps to reproduce

  1. Run through the setup of VeraCrypt
  2. Choose AES encryption
  3. Continue until you need to reboot for the pretest
  4. When rebooted, try to enter text

Screenshots

I can't take screenshots within my UEFI BIOS.

Your Environment

Please tell us more about your environment

VeraCrypt version: 1.24-Update7

Operating system and version: Windows 11 Pro build 22000.318

System type: 64-bit

Unknxwn007 avatar Dec 17 '21 00:12 Unknxwn007

Same problem on Lenovo Legion 5 15ARH05H on Windows 10 Pro. I found some tip that I need to disable "Always on USB" but it isn't work https://www.reddit.com/r/LenovoLegion/comments/nyto1u/device_encryption_on_legion_5_2021_and_win10home/

tm-cms avatar Jan 04 '22 15:01 tm-cms

Same on 1.25.9 and Lenovo Legion 2021

abzubarev avatar May 05 '22 03:05 abzubarev

Press F12 just after powering on the computer, then choose VeraCrypt boot loader and the keyboard should work.

null-except avatar Jul 04 '22 18:07 null-except

Press F12 just after powering on the computer, then choose VeraCrypt boot loader and the keyboard should work.

Thanks, yes it helps. Also when I reorder boot deviced (even if order was right) from VeraCrypt to windows and return it back now works fine every time when system boot ups.

tm-cms avatar Dec 10 '22 10:12 tm-cms

Can confirm the same behaviour on Lenovo Legion 5 15ITH6H (Type 82JH). Win10 19045.2728, VeraCrypt 1.25.9, BIOS version H1CN52WW (latest).

Keyboard was lit but wasn't producing input in pre-test, so I paniced & booted from rescue disk on USB and thankfully keyboard worked there. Obviously, for that, I had to load into BIOS and change boot order... I think that's what helped me afterall (just like it did for @tommit111) because now keyboard works properly when VeraCrypt prompts for password on boot.

w3lld0ne avatar Mar 29 '23 12:03 w3lld0ne

Same issue with Lenovo Legion5 15ITH6H. F12 trick did the trick for the Pretest. Nevertheless the issue is present at each boot of the computer. Can this bug please be fixed so I do not need to hit F12 at each startup?

TieumTieum avatar Feb 24 '24 09:02 TieumTieum