Make a proposal to the team for how to provide cover / be more responsive to the requests that come in to slack from incentives, market sims and other channels

[radoslaw-szpiech]

The Chore

We would like to be more responsive to the requests that come in to slack from incentives, market sims and other channels and ensure the resulting work is captured and prioritised / actioned quickly and effectively.

Tasks

• [ ] Propose an approach to how we organise ourselves to provide cover and responsiveness
• [ ] Share with the team for feedback
• [ ] Refine and finalise
• [ ] Create schedule?
• [ ] Share the approach in Slack for the wider team's information
• [ ] Start

Additional details / background info