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Errors for all new jobs today

Open davidgafl opened this issue 2 years ago • 3 comments

Hi,

There is an issue today about launching new analysis with RELAX and BUSTED. (Didn't try the others). All jobs are aborted with this message : We're sorry, there was an error processing your job. Please try again, or visit our GitHub issues page and create an issue if the issue persists. I am using the same files as yesterday when it worked perfectly. Could please you solve the problem?

Thanks a lot in advance, David

davidgafl avatar Sep 02 '22 12:09 davidgafl

Hi,

I'm having the exact same issue with MEME, FEL and aBSREL. To check it wasn't my dataset that was causing the issue, I used the sample dataset (http://datamonkey.org/help), and I get the same error message immediately after submitting the job:
"We're sorry, there was an error processing your job. Please try again, or visit our GitHub issues page and create an issue if the issue persists."

I think the job queue is stuck again, like mentioned yesterday in issue #1515

Many thanks,

Emma

HobnobMancer avatar Sep 02 '22 13:09 HobnobMancer

Dear all,

Yes, the job provisioning processes on our cluster have mysteriously been terminated the past two early mornings (ET). Keeping this issue open until I discover the root of the problem.

In the meantime, I've restarted the processes and jobs should be running again.

Best, Steven

stevenweaver avatar Sep 02 '22 13:09 stevenweaver

thanks a lot Steven, Best, David

davidgafl avatar Sep 02 '22 14:09 davidgafl

Stale issue message

github-actions[bot] avatar Nov 02 '22 00:11 github-actions[bot]