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Crash on iOS reported in Firebase Crashlytics

Open kevin-do-zimplistic opened this issue 1 year ago • 5 comments

com.zimplistic.rotimaticmobile_issue_a69b75f56ea82fea6bfd1f8e84ce7ce0_crash_session_00f3e56afb344270b2264d3c0cdabb19_DNE_0_v2_stacktrace.txt

Hi, I got this crash in Firebase Crashlytics. This is not the only crash but it's the one that got the most user crashed. The crash is IntercomSDK_saveViewHierarchy and above is the crash log. Anyone have an similar issue know the solution? Thanks in advance

kevin-do-zimplistic avatar May 24 '24 04:05 kevin-do-zimplistic

I got a crash too, in the version 8.0.5, Flutter 3.13.4

crashlog.txt

daniloapr avatar May 29 '24 21:05 daniloapr

+1 to this

jnarowski avatar May 30 '24 20:05 jnarowski

Please try the latest version 9.0.6 or at least the version 8.1.4.

deepak786 avatar Jun 03 '24 20:06 deepak786

Please try the latest version 9.0.6 or at least the version 8.1.4.

I tried 8.1.4 and the same crash was still reported in Crashlytics. Can't try 9.0.6 because our app still have users with ios < 15

kevin-do-zimplistic avatar Jun 04 '24 05:06 kevin-do-zimplistic

From the changelog, it seems that some crashes are resolved in iOS SDK v17.

Not sure if the reported crash is resolved already or not. Could you please report the issue to Intercom support directly?

deepak786 avatar Jun 04 '24 08:06 deepak786