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Can't factory reset sensor

Open lululock71 opened this issue 2 years ago • 0 comments

Hi,

I have a Lenovo ThinkPad Yoga 370 running Arch and Windows 10 (dual booting on the same drive). From the ArchWiki, python-validity should allow for the sensor to work.

But trying to enroll a finger gives me : ~/ fprintd-enroll list_devices failed: (even when running the command with sudo)

I figured that maybe the sensor needed a factory reset. After all, I've never used the fingerprint reader and it's almost been a year since I bought the laptop used.

But following the instructions given throws me an USB error : Pastebin link

The sensor gets listed by lsusb tho : Bus 001 Device 004: ID 138a:0097 Validity Sensors, Inc.

No specific error gets thrown in journalctl...

But now that I think of it, I tried using the sensor under Windows 10 (21H2) and it says that the fingerprint option cannot be enabled for now...

Maybe my sensor is just broken.

lululock71 avatar Apr 24 '22 19:04 lululock71