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Can't login to iCloud (Verification Failed - An unknown error occurred.)

Open szymczag opened this issue 5 months ago • 4 comments

It's a duplicate, but the previous one was closed for some reason: https://github.com/utmapp/UTM/issues/3617#issuecomment-3135652880

Describe the issue
I can't login to iCloud account. I'm getting: Verification Failed - An unknown error occurred.

Configuration

  • UTM Version 4.6.5 (108)
  • macOS Version: 15.6 (24G84)
  • Mac Chip (Intel, M1, ...): M4 Pro

Crash log
No crash in here.

Debug log
Since it's macOS on macOS - no logs here.

Upload VM
I can't due to the privacy. It's a clean macOS install, guided installation, no manual actions performed. Just a clean latest macOS.

szymczag avatar Jul 30 '25 10:07 szymczag

What version of macOS are you trying to use in the VM? You need to be running macOS 15 on both the host and guest for iCloud to work.

ideologysec avatar Aug 25 '25 21:08 ideologysec

@ideologysec please see the comment above - both macOS were the same version - 15.6, which was the latest available.

szymczag avatar Aug 26 '25 05:08 szymczag

Just to add, signing into iCloud appears to work on Parallels at the moment

https://forum.parallels.com/threads/resolved-how-to-install-apps-from-app-store-in-macos-vm.360901/

KikMyaz avatar Oct 17 '25 14:10 KikMyaz

I just ran in to this and my issue was that I had a YubiKey security key associated with my AppleID and those dont work in the VM, so when the OS wanted to authenticate my AppleID It couldn't. As soon as I removed the security keys from my apple account it was able to log in.

eklynx avatar Nov 01 '25 18:11 eklynx

I don't want to cannibalize security for the UTM 😄 Any other options?

szymczag avatar Dec 22 '25 16:12 szymczag