Cannot import .utm file

[warvariuc]

I cannot open a .utm file. "Failed to retrieve app-scope key":

$ /Applications/UTM.app/Contents/MacOS/UTM
2024-09-25 11:25:07.860 UTM[38856:2630526] +[IMKClient subclass]: chose IMKClient_Legacy
2024-09-25 11:25:07.860 UTM[38856:2630526] +[IMKInputSession subclass]: chose IMKInputSession_Legacy
2024-09-25 11:25:18.810 UTM[38856:2630526] [QEMULogging(0x600002d664c0)] 2024-09-25T11:25:18+0300 info com.utmapp.UTM : importing: file:///Users/vic/Documents/Linux.utm/
2024-09-25T11:25:18+0300 info com.utmapp.UTM : [UTM] importing: file:///Users/vic/Documents/Linux.utm/
2024-09-25 11:25:18.824 UTM[38856:2651192] [QEMULogging(0x600002d664c0)] 2024-09-25T11:25:18+0300 error com.utmapp.UTM : Error Domain=NSCocoaErrorDomain Code=256 "Failed to retrieve app-scope key" UserInfo={NSDebugDescription=Failed to retrieve app-scope key}
2024-09-25T11:25:18+0300 error com.utmapp.UTM : [UTM] Error Domain=NSCocoaErrorDomain Code=256 "Failed to retrieve app-scope key" UserInfo={NSDebugDescription=Failed to retrieve app-scope key}

Configuration

• UTM Version: Version 4.5.4 (100)
• macOS Version: 15.0 (24A335)
• Mac Chip: Apple M1 Pro

[warvariuc]

I opened the file on a laptop which wasn't upgraded to macOS Sequoia (MacBook Air M2), and it worked fine. So this seems to be related to the latest macOS release.

[fiveredcars]

Same issue

Configuration UTM Version: Version 4.5.4 (100) macOS Version: 15.0 (24A335) Mac Chip: Apple M2

[rmatinata]

Same issue.. Installed Sequoia about a week ago. Was working fine but all my VMs are suddenly grayed out. Get a bunch of these during UTM startup:

2024-09-28T10:44:31-0500 error com.utmapp.UTM : [UTM] Error loading 'D9D5834E-9144-49AB-9028-BA775CC01380': Error Domain=NSCocoaErrorDomain Code=257 "The file “config.plist” couldn’t be opened because you don’t have permission to view it." UserInfo={NSFilePath=/Users/***/VMs/Ubuntu Server 20.04.3.utm/config.plist, NSURL=file:///Users/***/VMs/Ubuntu%20Server%2020.04.3.utm/config.plist, NSUnderlyingError=0x600002c5a1f0 {Error Domain=NSPOSIXErrorDomain Code=1 "Operation not permitted"}}

Additionally, having trouble when creating new VMs:

2024-09-28 10:45:30.187 UTM[61660:10528050] [QEMULogging(0x6000037598c0)] 2024-09-28T10:45:30-0500 error com.utmapp.UTM : Error Domain=NSCocoaErrorDomain Code=256 "Failed to retrieve app-scope key" UserInfo={NSDebugDescription=Failed to retrieve app-scope key}
2024-09-28T10:45:30-0500 error com.utmapp.UTM : [UTM] Error Domain=NSCocoaErrorDomain Code=256 "Failed to retrieve app-scope key" UserInfo={NSDebugDescription=Failed to retrieve app-scope key}

If I re-start UTM, the new VM configuration ends up showing, but can't really import any .qcow2 or .iso into the configuration.

UTM Version: Version 4.5.4 (100) macOS Version: 15.0 (24A335)

[warvariuc]

Works for me with the latest release v4.6.0 (Beta)

[warvariuc]

It worked on the first run, but fails on subsequent runs.

[mathieulassalle]

Same issue with latest release : UTM Version: Version 4.6.0 (102) macOS Version: 15.0.1 (24A348) Mac Chip: Apple M1 Pro

[QEMULogging(0x600002308fc0)] 2024-10-13T11:27:41+0200 error com.utmapp.UTM : Error Domain=NSCocoaErrorDomain Code=256 "Failed to retrieve app-scope key" UserInfo={NSDebugDescription=Failed to retrieve app-scope key}

[DrBrynzo]

I haven't been able to open any VMs since upgrading to Sequoia or 15.0.1. The UTM window flashes/refreshes briefly when I drag a .utm VM or try to open one with the menu. The VM does not get added to the left panel VM list either. I can create a new VM and it will appear in the list but only after I quit UTM and restart it.

Update: I checked my MBP M1 and while it is also on 15.0.1 it is still running an older UTM (4.2.5) and that works fine and loads and runs my existing VMs. I tried copying the 4.2.5 UTM app over to the mini but it errors out loading VMs because it is "unable to parse" them.

Console errors (filtered from lots of UTM non-error entries):

debug	19:28:44.902051-0700	UTM	failed to fetch /Applications/UTM.app/Contents/_CodeSignature/CodeRequirements-2 error=-10
default	19:28:44.907681-0700	UTM	[QEMULogging(0x60000363c300)] 2024-10-24T19:28:44-0700 error com.utmapp.UTM : Error Domain=NSCocoaErrorDomain Code=256 "Failed to retrieve app-scope key" UserInfo={NSDebugDescription=Failed to retrieve app-scope key}
debug	19:28:44.907752-0700	UTM	Bundle: <private>, key: Err256, value: (null), table: FoundationErrors, localizationNames: (null), result: The file couldn’t be opened.
error	19:28:45.222548-0700	UTM	6 Reentrant message: kDragIPCCompleted, current message: kDragIPCLeaveApplication

M1 Mac mini 16GB Sequoia 15.0.1

[devon-berta-aquia]

Maybe fixed in sequoia 15.1 per this bug report: https://forums.developer.apple.com/forums/thread/764435?answerId=806097022#806097022

Upgrading now and testing. Will share results.

[devon-berta-aquia]

I can confirm sequoia 15.1 with UTM 4.5.4 version on M3 Mac is working again.