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Failed to install macOS 12.2.1: internal virtualization error
Describe the issue Installation of macOS 12.2.1_21D62 on macOS 12.2 using UTM 3.0.4 (46) resulted in error message "internal virtualization error. installation has failed" with menu bar showing "Installation: 0%"
Configuration
- UTM Version: 3.0.4 (46)
- OS Version: macOS 12.2 (21D49)
- Apple Silicon (arm64), using Apple Virtualization
Crash log No crashes have occured.
Debug log Seems to be unavailable for Apple Virtualization.
Upload VM All options are left as default.
- Can you confirm that you have allocated at least 25GB to the VM and have enough disk space to run it?
- Can you open Console and filter by "Virtualization" and see if any additional error messages show up when you try to install?
Thanks
After a few more tries, it suddenly just works. The default allocation should be 64GB. I have about 1.5 TB free on my internal SSD and no APFS snapshots, so shouldn't be a problem with disk space. I think it's probably a bug in Apple Virtualization because I have encountered some weird glitches here and there when I transitioned to m1 mac / macOS 12.
I cannot replicate the error now, but I collected the logs via log --collect and searched for "Virtualization". 0 messages are shown.
Same with UniversalMac_13.0_22A5266r_Restore.ipsw on UTM Version 3.2.4 (58) :
Internal Virtualization error. Installation failed.
Log:
default 21:48:54.248995+0200 com.apple.Virtualization.Installation Entered:_AMRecoveryDeviceDisconnected, libusbrestore-device:0x3EFEACF0
default 21:48:54.249032+0200 com.apple.Virtualization.Installation Entered:__thr_AMRecoveryDeviceDisconnected, libusbrestore-device:0x3EFEACF0
default 21:48:54.249094+0200 com.apple.Virtualization.Installation tid:7703 - Recovery mode device disconnected
default 21:48:54.305279+0200 com.apple.Virtualization.VirtualMachine Guest requested binary version: 43, setting binary version to: 31
default 21:48:54.317440+0200 com.apple.Virtualization.VirtualMachine PGDisplayNub[0]: Created
default 21:48:54.777940+0200 InternetSharing com.apple.Virtualization.Virtua: com.apple.NetworkSharing.broadcast-0 has been started
error 21:49:06.704942+0200 com.apple.Virtualization.VirtualMachine interrupt <private>
default 21:49:09.661792+0200 com.apple.Virtualization.Installation USBMuxHandleDictionary:1437 Adding event 0x11f7ea880 to changelist.
default 21:49:09.662311+0200 com.apple.Virtualization.Installation Entered:_AMMuxedVersion2DeviceConnected, mux-device:4
default 21:49:09.669792+0200 com.apple.Virtualization.Installation USBMuxConnectByPort:584 Connecting to port 32498 (f2, 7e)
default 21:49:09.673851+0200 com.apple.Virtualization.Installation AMDeviceConnect (thread 0x16d28b000): Device @0x80100000 is not a device this instance is tracking (is actually com.apple.mobile.restored). Move along, move along.
default 21:49:09.676747+0200 com.apple.Virtualization.Installation USBMuxConnectByPort:584 Connecting to port 32498 (f2, 7e)
default 21:49:09.680373+0200 com.apple.Virtualization.Installation USBMuxConnectByPort:584 Connecting to port 32498 (f2, 7e)
default 21:49:09.683643+0200 com.apple.Virtualization.Installation USBMuxConnectByPort:584 Connecting to port 32498 (f2, 7e)
default 21:49:09.686743+0200 com.apple.Virtualization.Installation USBMuxConnectByPort:584 Connecting to port 32498 (f2, 7e)
default 21:49:09.691495+0200 com.apple.Virtualization.Installation tid:2c0b - RestoreOS mode device connected
default 21:49:09.691972+0200 com.apple.Virtualization.Installation USBMuxConnectByPort:584 Connecting to port 34835 (13, 88)
default 21:49:11.697149+0200 com.apple.Virtualization.Installation USBMuxConnectByPort:584 Connecting to port 32498 (f2, 7e)
default 21:49:11.703169+0200 com.apple.Virtualization.Installation USBMuxConnectByPort:584 Connecting to port 32498 (f2, 7e)
default 21:49:11.761194+0200 com.apple.Virtualization.Installation tid:1530b - amai: AMAuthInstallBundleCopyBuildIdentityForVariant: AMAuthInstallBundleCopyBuildIdentityForVariant: Found variant: Customer Erase Install (IPSW)
default 21:49:11.769345+0200 com.apple.Virtualization.Installation tid:1530b - no override trust object found
default 21:49:11.795578+0200 com.apple.Virtualization.Installation tid:1530b - amai: AMAuthInstallBundleCopyBuildIdentityForVariant: AMAuthInstallBundleCopyBuildIdentityForVariant: Found variant: macOS Customer
default 21:49:11.846776+0200 com.apple.Virtualization.Installation AMAuthInstallApImg4FindProperty: failed to find property tag 0x16140901066331742576
default 21:49:11.846807+0200 com.apple.Virtualization.Installation AMAuthInstallApImg4FindProperty: failed to find property tag 0x16140901066415039591
default 21:49:11.886013+0200 com.apple.Virtualization.Installation AMAuthInstallApImg4FindProperty: failed to find property tag 0x16140901066331742576
default 21:49:11.886023+0200 com.apple.Virtualization.Installation AMAuthInstallApImg4FindProperty: failed to find property tag 0x16140901066415039591
default 21:49:11.887497+0200 com.apple.Virtualization.Installation AMSupportPlatformCreateBufferFromNativeFilePath: open failed: No such file or directory
default 21:49:11.887579+0200 com.apple.Virtualization.Installation tid:1530b - amai: AMAuthInstallApCopyDeviceEntryFromDeviceMap: Failed to read devicemap from file:///usr/local/standalone/firmware/device_map.plist
default 21:49:11.887609+0200 com.apple.Virtualization.Installation tid:1530b - amai: AMAuthInstallApImg4ServerRequestAddUIDMode: WARNING: Could not apply UID mode from device map.
default 21:49:11.889430+0200 com.apple.Virtualization.Installation tid:1530b - overwrite InstallDiags to false
default 21:49:11.889482+0200 com.apple.Virtualization.Installation USBMuxConnectByPort:584 Connecting to port 32498 (f2, 7e)
default 21:49:11.892142+0200 com.apple.Virtualization.Installation USBMuxConnectByPort:584 Connecting to port 32498 (f2, 7e)
default 21:49:11.893368+0200 com.apple.Virtualization.Installation tid:1530b - unable to open device_map.txt: No such file or directory
default 21:49:11.893621+0200 com.apple.Virtualization.Installation USBMuxConnectByPort:584 Connecting to port 32498 (f2, 7e)
default 21:49:11.895076+0200 com.apple.Virtualization.Installation tid:1530b - no value returned for BootArgs
default 21:49:11.895118+0200 com.apple.Virtualization.Installation tid:1530b - _copyDeviceProperty() failed for restore bootargs
default 21:49:11.895155+0200 com.apple.Virtualization.Installation USBMuxConnectByPort:584 Connecting to port 32498 (f2, 7e)
default 21:49:11.896644+0200 com.apple.Virtualization.Installation tid:1530b - no value returned for MarketingPartNumber
default 21:49:11.896682+0200 com.apple.Virtualization.Installation tid:1530b - _copyDeviceProperty() failed for mpn
default 21:49:11.898196+0200 com.apple.Virtualization.Installation USBMuxConnectByPort:584 Connecting to port 32498 (f2, 7e)
default 21:49:11.924900+0200 com.apple.Virtualization.Installation tid:1530b - Couldn't get asset 3 path, skiping to next asset.
default 21:49:11.924923+0200 com.apple.Virtualization.Installation tid:1530b - Couldn't get asset 4 path, skiping to next asset.
default 21:49:11.924990+0200 com.apple.Virtualization.Installation tid:1530b - Couldn't get asset 6 path, skiping to next asset.
default 21:49:11.925015+0200 com.apple.Virtualization.Installation tid:1530b - Couldn't get asset 7 path, skiping to next asset.
default 21:49:11.925302+0200 com.apple.Virtualization.Installation tid:1530b - Can't return padding information since it's not in the Restore.plist, looking in BuildManifest.plist
default 21:49:11.949443+0200 com.apple.Virtualization.Installation tid:1530b - Established proxy for device ID 4
default 21:49:11.949497+0200 com.apple.Virtualization.Installation USBMuxConnectByPort:584 Connecting to port 14852 (04, 3a)
default 21:49:12.024844+0200 com.apple.Virtualization.Installation tid:1530b - dumping CFError returned by restored:
default 21:49:12.024868+0200 com.apple.Virtualization.Installation tid:1530b - CFError domain:AMRestoreErrorDomain code:10 description:This host version is unsupported. You may need to update your host tools.
default 21:49:12.216963+0200 com.apple.Virtualization.Installation tid:1530b -
==== device restore output ====
[19:48:56.0233-GMT]{4>7} CHECKPOINT NOTICE: Image4 device: AP nonce clearable
entering ramrod_clear_ap_nonce
[19:48:56.0259-GMT]{4>7} CHECKPOINT NOTICE: AP nonce consumed
This target supports system nvram
ramrod_copy_NVRAM_variable_from_devicetree: Reading 40A0DDD2-77F8-4392-B4A3XXXXXXXXX6516:auto-boot as a system nvram var
[19:48:56.0259-GMT]{4>7} CHECKPOINT NOTICE: Pre-existing NVRAM variable: auto-boot=false
ramrod_copy_NVRAM_variable_from_devicetree: Reading 40A0DDD2-77F8-4392-B4A3XXXXXXXXX6516:boot-command as a system nvram var
ramrod_copy_NVRAM_variable_from_devicetree: Reading 40A0DDD2-77F8-4392-B4A3XXXXXXXXX6516:upgrade-retry as a system nvram var
ramrod_copy_NVRAM_variable_from_devicetree: Reading 40A0DDD2-77F8-4392-B4A3-1E7304206516:ota-uuid as a system nvram var
[19:48:56.0259-GMT]{4>7} CHECKPOINT NOTICE: Pre-existing NVRAM variable: restore-outcome=initial_monitor_no_return
ramrod_copy_NVRAM_variable_from_devicetree: Reading 40A0DDD2-77F8-4<…>
default 21:49:12.231456+0200 com.apple.Virtualization.Installation tid:1530b - <Restore Device 0x11ee19820>: Restore failed (result = 10)
default 21:49:12.231496+0200 com.apple.Virtualization.Installation tid:1530b - Can't send dump_console command since device is not in recovery mode
default 21:49:12.231520+0200 com.apple.Virtualization.Installation AMRestorePerformRestoreModeRestoreWithError failed with error: 10
default 21:49:12.231571+0200 com.apple.Virtualization.Installation tid:1530b - State Machine Dump, status:ERROR - [state:DFU remaining-cycles:1] -> [state:Recovery remaining-cycles:0] -> [state:RestoreOS remaining-cycles:0 (current state)]
default 21:49:12.231625+0200 com.apple.Virtualization.Installation tid:1530b - State is now set to error: AMRestorePerformRestoreModeRestoreWithError failed with error: 10
default 21:49:12.232527+0200 powerd Process com.apple.Virtualization.Instal.2151 Released NetworkClientActive "Restoring" age:00:00:52 id:73014477475 [System: PrevIdle DeclUser kDisp]
default 21:49:12.232692+0200 runningboardd Invalidating assertion 397-326-631 (target:[xpcservice<com.apple.Virtualization.Installation([app<application.com.utmapp.UTM.72552887.72553688(501)>:2128])(501)>:2151:2151]) from originator [daemon<com.apple.powerd>:326]
default 21:49:12.233844+0200 com.apple.Virtualization.Installation TCP Conn [4:0x13efa88a0] using empty proxy configuration
default 21:49:12.233860+0200 com.apple.Virtualization.Installation Stream client bypassing proxies on TCP Conn [4:0x13efa88a0]
default 21:49:12.233869+0200 com.apple.Virtualization.Installation TCP Conn 0x13efa88a0 started
default 21:49:12.233968+0200 com.apple.Virtualization.Installation [C4 74733CF7-2EF6-4A36-B8BE-F053A2537BF5 Hostname#64ede6c7:443 tcp, definite, attribution: developer, context: Default Network Context (private), proc: C291F4D9-DA80-32BC-A2CF-868CC726F15B, no proxy, allow socket access] start
default 21:49:12.233994+0200 com.apple.Virtualization.Installation [C4 Hostname#64ede6c7:443 initial path ((null))] event: path:start @0.000s
default 21:49:12.234328+0200 InternetSharing com.apple.Virtualization.Virtua: com.apple.NetworkSharing.broadcast-0 (idle) has been stopped
default 21:49:12.234150+0200 com.apple.Virtualization.Installation [C4 Hostname#64ede6c7:443 waiting path (satisfied (Path is satisfied), interface: en0, ipv4, dns)] event: path:satisfied @0.000s, uuid: AAAA2814-D1E4-4730-B0FA-86FBD06B0D05
default 21:49:12.234296+0200 com.apple.Virtualization.Installation [C4 Hostname#64ede6c7:443 in_progress resolver (satisfied (Path is satisfied), interface: en0, ipv4, dns)] event: resolver:start_dns @0.000s
default 21:49:12.234388+0200 com.apple.Virtualization.Installation nw_connection_report_state_with_handler_on_nw_queue [C4] reporting state preparing
default 21:49:12.234770+0200 com.apple.Virtualization.VirtualMachine PGDisplayNub[0]: Destroyed
default 21:49:12.234805+0200 com.apple.Virtualization.VirtualMachine PGDisplay[0](Apple Virtual/0x12345678): Destroyed
default 21:49:12.237412+0200 com.apple.Virtualization.Installation USBMuxHandleDictionary:1437 Adding event 0x13ef74410 to changelist.
default 21:49:12.237445+0200 com.apple.Virtualization.Installation Entered:_AMMuxedDeviceDisconnected, mux-device:4
default 21:49:12.237484+0200 com.apple.Virtualization.Installation Entered:__thr_AMMuxedDeviceDisconnected, mux-device:4
default 21:49:12.237551+0200 com.apple.Virtualization.Installation tid:8307 - RestoreOS mode device disconnected
default 21:49:12.238490+0200 com.apple.Virtualization.Installation tid:2c0b - [PurpleReverseProxy]: Jun 18 21:49:12 com.apple.Virtualization.Installation[2151] <Error>: RPSocket.cpp:508(RPSocketReadBuffer): EOF on <RPSocket 0x13ee16dd0: (null) fd=14>
default 21:49:12.238548+0200 com.apple.Virtualization.Installation tid:2c0b - [PurpleReverseProxy]: Jun 18 21:49:12 com.apple.Virtualization.Installation[2151] <Error>: RPSocket.cpp:218(signal): No client callback, missing event 8 for socket 0x13ee52830
default 21:49:12.266918+0200 com.apple.Virtualization.Installation nw_endpoint_resolver_update [C4 Hostname#64ede6c7:443 in_progress resolver (satisfied (Path is satisfied), interface: en0, ipv4, dns)] Adding endpoint handler for IPv4#15bf723a:443
default 21:49:12.267298+0200 com.apple.Virtualization.Installation [C4 Hostname#64ede6c7:443 in_progress resolver (satisfied (Path is satisfied), interface: en0, ipv4, dns)] event: resolver:receive_dns @0.033s
default 21:49:12.268199+0200 com.apple.Virtualization.Installation [C4.1 IPv4#15bf723a:443 initial path ((null))] event: path:start @0.034s
default 21:49:12.268709+0200 com.apple.Virtualization.Installation [C4.1 IPv4#15bf723a:443 waiting path (satisfied (Path is satisfied), interface: en0, ipv4, dns)] event: path:satisfied @0.034s, uuid: 2941AA83-8DAD-4D12-A386-A688DF0DA63B
default 21:49:12.270142+0200 com.apple.Virtualization.Installation [C4.1 IPv4#15bf723a:443 in_progress socket-flow (satisfied (Path is satisfied), interface: en0, ipv4, dns)] event: flow:start_connect @0.036s
default 21:49:12.285388+0200 com.apple.Virtualization.Installation nw_socket_handle_socket_event [C4.1:1] Socket received CONNECTED event
default 21:49:12.285427+0200 com.apple.Virtualization.Installation nw_flow_connected [C4.1 IPv4#15bf723a:443 in_progress socket-flow (satisfied (Path is satisfied), viable, interface: en0, ipv4, dns)] Output protocol connected (socket)
default 21:49:12.285480+0200 com.apple.Virtualization.Installation [C4.1 IPv4#15bf723a:443 ready socket-flow (satisfied (Path is satisfied), viable, interface: en0, ipv4, dns)] event: flow:finish_connect @0.051s
default 21:49:12.285509+0200 com.apple.Virtualization.Installation nw_connection_report_state_with_handler_on_nw_queue [C4] reporting state ready
default 21:49:12.285588+0200 com.apple.Virtualization.Installation [C4 Hostname#64ede6c7:443 ready resolver (satisfied (Path is satisfied), interface: en0, ipv4, dns)] event: flow:finish_connect @0.051s
default 21:49:12.285797+0200 com.apple.Virtualization.Installation [C4.1 IPv4#15bf723a:443 ready socket-flow (satisfied (Path is satisfied), viable, interface: en0, ipv4, dns)] event: flow:changed_viability @0.051s
default 21:49:12.285952+0200 com.apple.Virtualization.Installation [C4 Hostname#64ede6c7:443 ready resolver (satisfied (Path is satisfied), interface: en0, ipv4, dns)] event: flow:changed_viability @0.051s
default 21:49:12.286056+0200 com.apple.Virtualization.Installation TCP Conn 0x13efa88a0 event 1. err: 0
default 21:49:12.286190+0200 com.apple.Virtualization.Installation TCP Conn 0x13efa88a0 complete. fd: 9, err: 0
default 21:49:12.286303+0200 com.apple.Virtualization.Installation TCP Conn 0x13efa88a0 starting SSL negotiation
error 21:49:12.307712+0200 kernel Sandbox: com.apple.Virtua(2151) deny(1) file-write-create /private/var/folders/lg/8cctkvdn2r51mn8lxygljjym0000gn/C/com.apple.Virtualization.Installation.dNl9iu/mds
default 21:49:12.308077+0200 com.apple.Virtualization.Installation UNIX error exception: 1
default 21:49:12.321999+0200 com.apple.Virtualization.Installation CSSM Exception: 100001 UNIX[Operation not permitted]
default 21:49:12.327378+0200 com.apple.Virtualization.Installation CSSM Exception: 100001 UNIX[Operation not permitted]
default 21:49:12.330218+0200 com.apple.Virtualization.Installation CFNetwork SSLHandshake failed (-9808)
error 21:49:12.330279+0200 com.apple.Virtualization.Installation TCP Conn 0x13efa88a0 SSLHandshake failed (-9808)
default 21:49:12.341027+0200 runningboardd [xpcservice<com.apple.Virtualization.Installation([app<application.com.utmapp.UTM.72552887.72553688(501)>:2128])(501)>:2151:2151] Ignoring jetsam update because this process is not memory-managed
default 21:49:12.341394+0200 runningboardd [xpcservice<com.apple.Virtualization.Installation([app<application.com.utmapp.UTM.72552887.72553688(501)>:2128])(501)>:2151:2151] Ignoring suspend because this process is not lifecycle managed
default 21:49:12.341509+0200 runningboardd [xpcservice<com.apple.Virtualization.Installation([app<application.com.utmapp.UTM.72552887.72553688(501)>:2128])(501)>:2151:2151] Ignoring role changes because this process is not role managed
default 21:49:12.341578+0200 runningboardd [xpcservice<com.apple.Virtualization.Installation([app<application.com.utmapp.UTM.72552887.72553688(501)>:2128])(501)>:2151:2151] Ignoring GPU update because this process is not GPU managed
default 21:49:12.401281+0200 runningboardd [xpcservice<com.apple.Virtualization.VirtualMachine([app<application.com.utmapp.UTM.72552887.72553688(501)>:2128])(501)>:2157:2157] termination reported by launchd (0, 0, 0)
default 21:49:12.401374+0200 runningboardd Removing process: [xpcservice<com.apple.Virtualization.VirtualMachine([app<application.com.utmapp.UTM.72552887.72553688(501)>:2128])(501)>:2157:2157]
default 21:49:12.401535+0200 runningboardd removeJobWithInstance called for identity without existing job [xpcservice<com.apple.Virtualization.VirtualMachine([app<application.com.utmapp.UTM.72552887.72553688(501)>:2128])(501)>:2157:2157]
default 21:49:12.401565+0200 runningboardd Removing assertions for terminated process: [xpcservice<com.apple.Virtualization.VirtualMachine([app<application.com.utmapp.UTM.72552887.72553688(501)>:2128])(501)>:2157:2157]
default 21:49:12.481245+0200 com.apple.Virtualization.Installation tid:1530b - amai: AMAuthInstallPlatformRemoveDirectory: failed to remove directory: No such file or directory
default 21:49:12.481337+0200 com.apple.Virtualization.Installation tid:1530b - Failed to remove directory file:///var/folders/lg/8cctkvdn2r51mn8lxygljjym0000gn/T/com.apple.Virtualization.Installation.dNl9iu/PersonalizedBundle.5AyCxn
default 21:49:12.506176+0200 com.apple.Virtualization.Installation TCP Conn 0x13efa88a0 canceled
default 21:49:12.506220+0200 com.apple.Virtualization.Installation [C4 74733CF7-2EF6-4A36-B8BE-F053A2537BF5 Hostname#64ede6c7:443 tcp, legacy-socket, definite, attribution: developer] cancel
default 21:49:12.506268+0200 com.apple.Virtualization.Installation [C4 74733CF7-2EF6-4A36-B8BE-F053A2537BF5 Hostname#64ede6c7:443 tcp, legacy-socket, definite, attribution: developer] cancelled
[C4.1 2941AA83-8DAD-4D12-A386-A688DF0DA63B 192.168.0.3:49339<->IPv4#15bf723a:443]
Connected Path: satisfied (Path is satisfied), viable, interface: en0, ipv4, dns
Privacy Stance: Not Eligible
Duration: 0.272s, DNS @0.000s took 0.033s, TCP @0.036s took 0.015s
bytes in/out: 5516/172, packets in/out: 2/1, rtt: 0.016s, retransmitted bytes: 0, out-of-order bytes: 0
default 21:49:12.506377+0200 com.apple.Virtualization.Installation nw_flow_disconnected [C4.1 IPv4#15bf723a:443 cancelled socket-flow ((null))] Output protocol disconnected
default 21:49:12.506661+0200 com.apple.Virtualization.Installation nw_connection_report_state_with_handler_on_nw_queue [C4] reporting state cancelled
