Cruiser 2 no video preview

[mrlordziemniak]

Version of the custom_component

Configuration

Add your logs here.

Describe the bug

There is no camera preview on HD , but SD is working camera model is IPC-GS7E-5M0WE producent: Imou

Debug log

Rejestrator: aiohttp.server
Źródło: /usr/local/lib/python3.12/site-packages/aiohttp/web_protocol.py:421
Pierwsze zdarzenie: 22:22:32 (3 zdarzenia)
Ostatnio zalogowany: 22:22:56

Error handling request
Traceback (most recent call last):
  File "/usr/local/lib/python3.12/site-packages/imouapi/device_entity.py", line 598, in async_get_image
    raise InvalidResponse(f"status code {response.status}")
imouapi.exceptions.InvalidResponse: status code 404

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
  File "/usr/local/lib/python3.12/site-packages/aiohttp/web_protocol.py", line 452, in _handle_request
    resp = await request_handler(request)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/aiohttp/web_app.py", line 543, in _handle
    resp = await handler(request)
           ^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/aiohttp/web_middlewares.py", line 114, in impl
    return await handler(request)
           ^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/http/security_filter.py", line 92, in security_filter_middleware
    return await handler(request)
           ^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/http/forwarded.py", line 83, in forwarded_middleware
    return await handler(request)
           ^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/http/request_context.py", line 26, in request_context_middleware
    return await handler(request)
           ^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/http/ban.py", line 88, in ban_middleware
    return await handler(request)
           ^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/http/auth.py", line 236, in auth_middleware
    return await handler(request)
           ^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/http/headers.py", line 32, in headers_middleware
    response = await handler(request)
               ^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/helpers/http.py", line 73, in handle
    result = await handler(request, **request.match_info)
             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/camera/__init__.py", line 823, in get
    return await self.handle(request, camera)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/camera/__init__.py", line 841, in handle
    image = await _async_get_image(
            ^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/camera/__init__.py", line 192, in _async_get_image
    else await camera.async_camera_image(width=width, height=height)
         ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/config/custom_components/imou_life/camera.py", line 98, in async_camera_image
    return await self.sensor_instance.async_get_image()
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/imouapi/device_entity.py", line 601, in async_get_image
    raise InvalidResponse(f"unable to retrieve image from {url}: {exception}") from exception
imouapi.exceptions.InvalidResponse: unable to retrieve image from https://imou-fk-ali-online-paas-iot-private-picture.eu-central-1.oss.aliyuncs.com/lechange///Alarm/0/?Expires=1712348550&OSSAccessKeyId=&Signature=%  %3D: status code 404

[mikycol]

I have the same model and am experiencing the same problem

[user2684]

Hi, in your device list, click on configure and try setting the "wait before downloading camera snapshot" to something like 30 seconds

[mrlordziemniak]

**`Rejestrator: aiohttp.server Źródło: /usr/local/lib/python3.12/site-packages/aiohttp/web_protocol.py:421 Pierwsze zdarzenie: 11:16:55 (9 zdarzenia) Ostatnio zalogowany: 11:21:28

Error handling request Traceback (most recent call last): File "/usr/local/lib/python3.12/site-packages/imouapi/device_entity.py", line 598, in async_get_image raise InvalidResponse(f"status code {response.status}") imouapi.exceptions.InvalidResponse: status code 404

The above exception was the direct cause of the following exception:

Traceback (most recent call last): File "/usr/local/lib/python3.12/site-packages/aiohttp/web_protocol.py", line 452, in _handle_request resp = await request_handler(request) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.12/site-packages/aiohttp/web_app.py", line 543, in _handle resp = await handler(request) ^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.12/site-packages/aiohttp/web_middlewares.py", line 114, in impl return await handler(request) ^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/components/http/security_filter.py", line 92, in security_filter_middleware return await handler(request) ^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/components/http/forwarded.py", line 83, in forwarded_middleware return await handler(request) ^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/components/http/request_context.py", line 26, in request_context_middleware return await handler(request) ^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/components/http/ban.py", line 88, in ban_middleware return await handler(request) ^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/components/http/auth.py", line 236, in auth_middleware return await handler(request) ^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/components/http/headers.py", line 32, in headers_middleware response = await handler(request) ^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/helpers/http.py", line 73, in handle result = await handler(request, request.match_info) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/components/camera/init.py", line 823, in get return await self.handle(request, camera) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/components/camera/init.py", line 841, in handle image = await _async_get_image( ^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/components/camera/init.py", line 192, in _async_get_image else await camera.async_camera_image(width=width, height=height) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/config/custom_components/imou_life/camera.py", line 98, in async_camera_image return await self.sensor_instance.async_get_image() ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.12/site-packages/imouapi/device_entity.py", line 601, in async_get_image raise InvalidResponse(f"unable to retrieve image from {url}: {exception}") from exception imouapi.exceptions.InvalidResponse: unable to retrieve image from : status code 404 `

still nothing :/

[mikycol]

If you directly open the log url you will notice that the error is from alibabacloud, I assume that Imou has some problem with the cloud subscription.

[mrlordziemniak]

ok, but how to fix this?

[peterface8888]

I have the same problem, how to fixed it?

[user2684]

Hi all, is increasing the "time before downloading" settings and reloading the device not helping with this? Thanks

[mrlordziemniak]

Hi all, is increasing the "time before downloading" settings and reloading the device not helping with this? Thanks

no, still same problem as above

[user2684]

@mrlordziemniak a couple of users had this 404 errors but related to the API usage limit (https://github.com/user2684/imou_life/wiki/Imou-API-usage-restrictions), do you have any error message in the logs referring to this limit being reached? Thanks

[mrlordziemniak]

no there is no error about usage limit, SD previow is working, when i try to open HD previow i get this error: `Rejestrator: aiohttp.server Źródło: /usr/local/lib/python3.12/site-packages/aiohttp/web_protocol.py:421 Pierwsze zdarzenie: 19:50:06 (6 zdarzenia) Ostatnio zalogowany: 19:50:53

Error handling request Traceback (most recent call last): File "/usr/local/lib/python3.12/site-packages/imouapi/device_entity.py", line 598, in async_get_image raise InvalidResponse(f"status code {response.status}") imouapi.exceptions.InvalidResponse: status code 404

The above exception was the direct cause of the following exception:

Traceback (most recent call last): File "/usr/local/lib/python3.12/site-packages/aiohttp/web_protocol.py", line 452, in _handle_request resp = await request_handler(request) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.12/site-packages/aiohttp/web_app.py", line 543, in _handle resp = await handler(request) ^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.12/site-packages/aiohttp/web_middlewares.py", line 114, in impl return await handler(request) ^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/components/http/security_filter.py", line 92, in security_filter_middleware return await handler(request) ^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/components/http/forwarded.py", line 83, in forwarded_middleware return await handler(request) ^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/components/http/request_context.py", line 26, in request_context_middleware return await handler(request) ^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/components/http/ban.py", line 88, in ban_middleware return await handler(request) ^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.12/site-packages/aiohttp_session/init.py", line 199, in factory response = await handler(request) ^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/components/http/auth.py", line 295, in auth_middleware return await handler(request) ^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/components/http/headers.py", line 32, in headers_middleware response = await handler(request) ^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/helpers/http.py", line 73, in handle result = await handler(request, **request.match_info) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/components/camera/init.py", line 815, in get return await self.handle(request, camera) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/components/camera/init.py", line 833, in handle image = await _async_get_image( ^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/components/camera/init.py", line 187, in _async_get_image else await camera.async_camera_image(width=width, height=height) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/config/custom_components/imou_life/camera.py", line 98, in async_camera_image return await self.sensor_instance.async_get_image() ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.12/site-packages/imouapi/device_entity.py", line 601, in async_get_image raise InvalidResponse(f"unable to retrieve image from {url}: {exception}") from exception imouapi.exceptions.InvalidResponse: unable to retrieve image from https://imou-fk-ali-online-paas-iot-private-picture.eu-central-1.oss.aliyuncs.com/lechange/agsometext_img/Alarm/0/a7dbedf7sometext.jpg?Expires=1715622603&OSSAccessKeyId=LTAI5keyy&Signature=V3z9W3keyyysbs%3D: status code 404`

[user2684]

Thanks. If I may ask you a favor. Trigger again the error, then copy and paste the url from the logs (something like https://imou-fk-ali-online-paas-iot-private-picture.eu-central-1.oss.aliyuncs.com/lechange/agsometext_img/Alarm/0/a7dbedf7sometext.jpg?Expires=1715622603&OSSAccessKeyId=LTAI5keyy&Signature=V3z9W3keyyysbs%3D) and try to see if the image is downloaded. If not (404 error), try again in a minute or so. Many thanks

[user2684]

Closing for now for inactivity, feel free to reopen it if needed