bruno icon indicating copy to clipboard operation
bruno copied to clipboard

Golden Edition License Key: Licence key already in use

Open Ogalesha opened this issue 1 year ago • 5 comments

I have checked the following:

  • [X] I use the newest version of bruno.
  • [X] I've searched existing issues and found nothing related to my issue.

Describe the bug

Hello,

I'm facing a problem on Bruno Golden Edition. I've two licence keys I used on two PC. (Pc 1 and Pc 2).

I formatted Pc 1, changing OS from Windows to Ubuntu and reinstalled Bruno. Once I tried to activate the first licence, I'm getting this error message "Licence key already in use".

Isn't there a way to reset the licence associations, so I can use the same licences on the same machines every time I've to set them from the beggining?

.bru file to reproduce the bug

No response

Screenshots/Live demo link

image

Ogalesha avatar Jun 11 '24 18:06 Ogalesha

I have a similar issue, though I did not wipe my OS or uninstall Bruno. Suddenly my install was unregistered and now that same license key says it is already in use.

discypher avatar Jun 17 '24 21:06 discypher

Same error here but I haven't reinstalled my Mac, license was suddenly not recognised anymore and trying to enter the license key again fails with the above mentioned error.. :(

bohemima avatar Jun 19 '24 11:06 bohemima

This was brought up in the discord by a user and the response was to contact [email protected] this issue should probably stay open if there is an actual bug with how bruno handles license during an upgrade/etc as that seems like a big annoyance to have to go through this process or not upgrade.

jwetzell avatar Jun 21 '24 12:06 jwetzell

It should be possible to "release" the key yourself in Bruno, before you format your disks/reinstall the OS (whether it be Linux or Windows, etc). Allowing you to re-activate the existing key on the same system. Without the need for support.

At License -> there is a "Deactivate" button. I hope this will release the key??

Somebody tried to back-up the license.json file in ~/.config/bruno or am I saying something that is forbidden now?

melroy89 avatar Aug 28 '24 12:08 melroy89

@melroy89 yeah, i tried to backup license.json accross machines but its not working. That file contains a jwt, and according to jwt.io it has this content

{
  "email": "xxx",
  "deviceId": "xxx",
  "licenseKey": "xxx",
  "userId": "xxx",
  "licenseId": "xxx",
  "iat": 1711044642
}

I assume that deviceId does not match after a hardware update (either a format or even a component change), and this is what breaks the license

gsabater avatar Sep 30 '24 15:09 gsabater