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Published 20 hours ago • verified publisher icon unsw-edu-au

First time Dashboard app is opened returns an error

Open KenMeyer25 opened this issue 4 years ago • 1 comments

When the personal tab app Dashboard is opened for the first time it returns a status 500 error.

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To resolve the user needs to refresh the page. This creates a bad first time experience as there the app does work, but fails on the first opening.

KenMeyer25 avatar Sep 18 '20 20:09 KenMeyer25

Hi Ken, I've seen this error when SQL Azure Firewall rules block the incoming connection. App Insights shows an obvious SQL exception in this case. Could this be what you are seeing?

phil-bevan avatar Sep 24 '20 16:09 phil-bevan