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2.0 Beta1 - Infinite loading screen

Open killam42 opened this issue 2 years ago • 10 comments

Hello, I seem to be getting an infinite loading screen on the connecting to the console page. It seems to happen on both my home network and away from my home network. Posting this here to see if I'm alone in experiencing this issue.

Edit: forgot to add this is only affecting Console Streaming, Xcloud streaming works better than ever

killam42 avatar Sep 20 '22 16:09 killam42

On which hardware and os does this happen? It seems to happen the most on M1 macs

unknownskl avatar Sep 22 '22 13:09 unknownskl

I am getting this with a pop-up error message (sorry I didn't copy it but it included something like "Error: WaitingForServer" at the end).

Accepting the message leaves the main window still open at the "Loading" screen with the spinning circle, with the "Disconnect" button doing nothing, and having to quit the app and try again.

It doesn't happen every time, sometimes it connects fine to the xbox and starts streaming, usually on the second try from my testing. This lines up with the official android app which also often fails the first connection and works with the second.

M1 Macbook, macOS 12.5

EDIT: I was able to grab the error message this time:

"Error in Promise: {"state":"Failed","detailedSessionState":0,"errorDetails":{"code":"XccsUnknownError","message":"Agent : -2136866041 : : State WaitingForServerToRegister"}}"

MisterAnderson91 avatar Sep 22 '22 14:09 MisterAnderson91

On which hardware and os does this happen? It seems to happen the most on M1 macs

M1 Macbook Pro, MacOS 12.6

killam42 avatar Sep 22 '22 15:09 killam42

Just read this thread and I am having the same issue. The hardware I am using is my steamdeck but I get that error message every time. Can never get it to even remote play. Cloud gaming works perfect though.

Paulc19-93 avatar Sep 22 '22 21:09 Paulc19-93

Can you stream the xbox via the official xbox app? (mobile or pc doesn't matter) If that works, can you try to connect using the client after that? Booting the xbox from standby requires some configuration options like standby mode and remote streaming enabled in the settings.

unknownskl avatar Sep 28 '22 20:09 unknownskl

I'm able to connect through the ios apps and the windows app. But now when I try through the client I get this Error in Promise (400)

killam42 avatar Sep 28 '22 21:09 killam42

Likewise: I have been unable to connect. I have an Intel iMac, however— a 2019 model.

antonywalker avatar Oct 01 '22 18:10 antonywalker

Now I'm getting through but I'm getting a black screen now, and no sound

killam42 avatar Oct 01 '22 19:10 killam42

I assume my issue is the same as the tread starten, namely that the xbox can not started from standby mode by Greenlight. When I open Greenlight beta1 appimage on steamdeck it logs in and shows my xbox ( series x ):

"Standby" "Start stream"

I click it

"Loading" "We are getting your stream ready..."

after a while:

"Connect etimedout 51.11.5.173:443: {}"

it appears to be an azure IP( with no site running on it, maybe api ) It then goes back to the previous screen but never gets connected

"loading" "We are getting your stream ready..."

I eventually cancel

When I use the windows Xbox app to connect to this same xbox, it just connects just fine ( the new way without turning on the light on the box and no hdmi output ) When I connect greenlight then ( closed the windows app first ) it just connects ( also new way ).

It appears as the wakeup signal from greenlight is not received or not being sent. as far as I know there is no blokkage on the network or steamdeck ( afaik )

bartvincke avatar Oct 06 '22 09:10 bartvincke

Same issues here too (error in promise,sometimes black screen and infinite loading) with a steam deck, Tried restart xbox, messing with settings, nat open, remote open well on my phone, I have already reinstalled more than once and tried both version (2.0 and 1.2) Any fix so far? Thank you EDIT: Xcloud doesnt work either

AikenTho avatar Oct 23 '22 16:10 AikenTho

I think I'm having the same issue here. Checked out v2.0.0-beta2 and the FIRST time i connected with to my xbox sx and yarn dev, i got a working stream, but with poor framerate. so i tried to connect again.

since then, im not able to connect anymore with this electron popup:

Error in Promise: {
  "state": "Failed",
  "detailedSessionState": 0,
  "errorDetails": {
    "code": "XccsUnknownError",
    "message": "Agent : -2146697194 :  : State WaitingForServerToRegister"
  }
}

doesn't workt with the executable built with yarn build either. restarted xbox, no change and endless loop after the electron message from above.

Bildschirm­foto 2023-02-09 um 05 04 45

env:

➜  xbox-xcloud-client (18a6246) ✗ sw_vers
ProductName:		macOS
ProductVersion:		13.1
BuildVersion:		22C65

➜  xbox-xcloud-client (18a6246) ✗ uname -a
Darwin Michaels-Mini.lan 22.2.0 Darwin Kernel Version 22.2.0: Fri Nov 11 02:08:47 PST 2022; root:xnu-8792.61.2~4/RELEASE_X86_64 x86_64

➜  xbox-xcloud-client (18a6246) ✗ asdf current
nodejs          19.6.0          /Users/michael/Projects/xbox-xcloud-client/.tool-versions
yarn            1.22.19         /Users/michael/Projects/xbox-xcloud-client/.tool-versions

jk779 avatar Feb 09 '23 04:02 jk779

I believe this is fixed in v2.0.0-beta3 if you want to check. You can close this issue if it's working.

MisterAnderson91 avatar Feb 21 '23 03:02 MisterAnderson91

2.0.1 release should have fixed this problem. If the problem persists then please reopen the issue.

unknownskl avatar Jan 09 '24 16:01 unknownskl