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User invite doesn't match 72 hours

Open bjarnef opened this issue 1 year ago • 3 comments

Issue description

When inviting use it says the invitation expires after 72 hours.

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but it doesn't match when I resent an user invite Monday, October 23rd, which expires Saturday, October 28th shown in the portal.

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It would also be great when user state is "invited" that is show the expiration date at the user info in backoffice.

See also https://github.com/umbraco/Umbraco-CMS/issues/15045

bjarnef avatar Oct 26 '23 11:10 bjarnef

Hi @bjarnef, Thank you for the report. You are correct, the invitation indeed remains active for 5 days from the time it is sent, contrary to the 72 hours mentioned. The discrepancy you highlighted is an intentional design choice aimed at encouraging prompt response from invitees. However, we understand that this may cause some confusion and we appreciate your feedback on this matter.

Additionally, we value your suggestion on displaying the expiration date next to the "invited" status in the backoffice. This enhancement could indeed provide clearer information to our administrators and we will evaluate its implementation in a future release.

sajumb avatar Oct 27 '23 07:10 sajumb

@sajumb okay, but it doesn't seem to be exactly 5 days as 5 * 24 hours = 120 hours? The invitation was sent Monday, October 23rd about 10-11 AM, but expires at Saturday, October 28th 02:00 CEST (is that AM or PM?)

It would be useful to show the expiration date next to the "invited" status in the backoffice, because the client was confused how long the invitation was valid, although I think they can access the portal and see the invites - at least the users they invited. In backoffice it also isn't clear for invited users, when the invitation has expired. Maybe there should be a warning icon or something to highlight this.

bjarnef avatar Oct 27 '23 07:10 bjarnef

Ahh, sorry. I missed that this was an invite from the backoffice and not the Portal. I would expect that this is a change that is done in the Umbraco CMS. We will follow the update in https://github.com/umbraco/Umbraco-CMS/issues/15045 and coordinate with the CMS Core accordingly.

sajumb avatar Oct 27 '23 08:10 sajumb