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Published 20 hours ago • verified publisher icon umbraco-community

Not working with Umbraco 7.7.2

Open msinnott22 opened this issue 7 years ago • 11 comments

I've recently upgrade one of my websites from 7.5 to the latest version (7.7.2) and the Analytics Package no longer works.

I've attached a screenshot depicting what I am seeing.

image

Thanks, Mike

msinnott22 avatar Oct 07 '17 10:10 msinnott22

All these labels are for translation and the language your backoffice user is set to does not have the translations set for that language @msinnott22

warrenbuckley avatar Oct 09 '17 09:10 warrenbuckley

Hi @warrenbuckley,

Thanks for your prompt response.

My user is set to English (United Kingdom), I'm guessing this isn't mapping to the en.xml Lang file?

image

Cheers, Mike

msinnott22 avatar Oct 09 '17 10:10 msinnott22

Odd, tried in English US to see if it comes back?

warrenbuckley avatar Oct 09 '17 10:10 warrenbuckley

Yeah, tried in both and still get the same issue. I've checked and I do have the lang files on my server to.

Anything else I can try or logs to look into?

msinnott22 avatar Oct 09 '17 10:10 msinnott22

Check you have files in App_Plugins/Analytics/Config/lang like so https://github.com/warrenbuckley/Analytics/tree/develop/Analytics/App_Plugins/Analytics/config/lang

warrenbuckley avatar Oct 09 '17 11:10 warrenbuckley

Yeah, I don't have all of them but I do have en & en_us:

image

msinnott22 avatar Oct 09 '17 11:10 msinnott22

Odd! Do they contain anything as it should be picking up values here.

Also have you changed the Client Dependency Framework version in Umbraco & ensure your browser is not caching anything?

warrenbuckley avatar Oct 09 '17 11:10 warrenbuckley

Yeah, the files themselves look fine.

I've not changed the Client Dependency Framework but I will look into this. I've tried various browser and cleared everything, I get the same issue.

I'll comment again once I have tested.

msinnott22 avatar Oct 09 '17 12:10 msinnott22

Hi @warrenbuckley, I tested the above and I'm still getting the issue. Would it be due to the lang files changing to en_gb.xml from en.xml? Cheers, Mike

msinnott22 avatar Oct 11 '17 19:10 msinnott22

I get the same issue running v7.7.7 and also the analytics icon does not appear in the menu. You may be interested to see the script error that I get when running in debug: image

purplepiranha avatar Dec 23 '17 16:12 purplepiranha

This is the same issue as https://github.com/warrenbuckley/Analytics/issues/28 when i reload it sometimes work and sometimes throws that error.

robgha01 avatar Jul 04 '18 12:07 robgha01