N5: video play back is not possible

[libermax]

With last RC (2019-W15) on N5, media player is unable to play mp4 videos, (at least those recorded by the camera). Error message is: "Error playing video video format is not supported"

(Playing the same videos with UTmedia works)

[advocatux]

I can confirm this bug (Nexus 5 2019-W15).

This is the log while recording a video https://paste.ubuntu.com/p/JX7cpH4zR4/ and this for when trying to play that video using the mediaplayer in the roll https://paste.ubuntu.com/p/HDqNYFhXkq/

The relevant part is qml: AbstractPlayer: 2:The media format type is not playable due to a missing codec.

BTW we should track camera issues in https://gitlab.com/ubports/apps/camera-app/issues and not here, isn't it? :)

[Flohack74]

Yeah we are on it a bit. Seems the camera permission fix had some side effects. It should only affect the recorded videos so far.

[rubencarneiro]

Video playback on nexus 5 was always broken, first was green screen, and no thumbnails, now no thumbnails and no green screen. Since the update to 16.04 all is broken in video on nexus 5.

[lutin11]

rm .cache/gstreamer-1.0/* solved the problem on my OnePlusOne but not on my Nexus 5.

[lutin11]

I've tryed on OTA10 rc channel, problem still present, the video can't be played with default media player but I successfully played it with UTmedia.

[nanu-c]

for me this also happens now on fp2 with mp4 files

[gouchi]

How mediaplayer-app is built for ubuntu touch ? According to the snapcraft.yaml it should be linked to gstreamer1.0-libav package but I don't see it in ubuntu touch ?

phablet@ubuntu-phablet:~$ ldd /usr/bin/mediaplayer-app
	libQt5Widgets.so.5 => /usr/lib/arm-linux-gnueabihf/libQt5Widgets.so.5 (0xb6b3c000)
	libQt5Quick.so.5 => /usr/lib/arm-linux-gnueabihf/libQt5Quick.so.5 (0xb6897000)
	libQt5Qml.so.5 => /usr/lib/arm-linux-gnueabihf/libQt5Qml.so.5 (0xb65f7000)
	libQt5Gui.so.5 => /usr/lib/arm-linux-gnueabihf/libQt5Gui.so.5 (0xb62cd000)
	libQt5Core.so.5 => /usr/lib/arm-linux-gnueabihf/libQt5Core.so.5 (0xb5f09000)
	libstdc++.so.6 => /usr/lib/arm-linux-gnueabihf/libstdc++.so.6 (0xb5dfa000)
	libgcc_s.so.1 => /lib/arm-linux-gnueabihf/libgcc_s.so.1 (0xb5dd2000)
	libc.so.6 => /lib/arm-linux-gnueabihf/libc.so.6 (0xb5ce6000)
	/lib/ld-linux-armhf.so.3 (0xb6f4d000)
	libpthread.so.0 => /lib/arm-linux-gnueabihf/libpthread.so.0 (0xb5cc2000)
	libm.so.6 => /lib/arm-linux-gnueabihf/libm.so.6 (0xb5c4a000)
	libQt5Network.so.5 => /usr/lib/arm-linux-gnueabihf/libQt5Network.so.5 (0xb5b25000)
	libGLESv2.so.2 => /usr/lib/arm-linux-gnueabihf/libhybris-egl/libGLESv2.so.2 (0xb5b10000)
	libpng12.so.0 => /lib/arm-linux-gnueabihf/libpng12.so.0 (0xb5ae8000)
	libharfbuzz.so.0 => /usr/lib/arm-linux-gnueabihf/libharfbuzz.so.0 (0xb5a99000)
	libz.so.1 => /lib/arm-linux-gnueabihf/libz.so.1 (0xb5a77000)
	libicui18n.so.55 => /usr/lib/arm-linux-gnueabihf/libicui18n.so.55 (0xb58dd000)
	libicuuc.so.55 => /usr/lib/arm-linux-gnueabihf/libicuuc.so.55 (0xb57c0000)
	libdouble-conversion.so.1 => /usr/lib/arm-linux-gnueabihf/libdouble-conversion.so.1 (0xb57a2000)
	libdl.so.2 => /lib/arm-linux-gnueabihf/libdl.so.2 (0xb578f000)
	libglib-2.0.so.0 => /lib/arm-linux-gnueabihf/libglib-2.0.so.0 (0xb56b7000)
	libhybris-common.so.1 => /usr/lib/arm-linux-gnueabihf/libhybris-common.so.1 (0xb5699000)
	libfreetype.so.6 => /usr/lib/arm-linux-gnueabihf/libfreetype.so.6 (0xb5622000)
	libgraphite2.so.3 => /usr/lib/arm-linux-gnueabihf/libgraphite2.so.3 (0xb55fc000)
	libicudata.so.55 => /usr/lib/arm-linux-gnueabihf/libicudata.so.55 (0xb3d35000)
	libpcre.so.3 => /lib/arm-linux-gnueabihf/libpcre.so.3 (0xb3cd8000)
	librt.so.1 => /lib/arm-linux-gnueabihf/librt.so.1 (0xb3cc1000)
	libandroid-properties.so.1 => /usr/lib/arm-linux-gnueabihf/libandroid-properties.so.1 (0xb3cac000)

Currently we have those gstreamer packages installed

phablet@ubuntu-phablet:~$ dpkg -l | grep gstreamer
ii  gstreamer0.10-plugins-base:armhf                     0.10.36-2ubuntu0.2                                           armhf        GStreamer plugins from the "base" set
ii  gstreamer0.10-plugins-good:armhf                     0.10.31-3+nmu4ubuntu2.16.04.3                                armhf        GStreamer plugins from the "good" set
ii  gstreamer0.10-pulseaudio:armhf                       0.10.31-3+nmu4ubuntu2.16.04.3                                armhf        GStreamer plugin for PulseAudio
ii  gstreamer1.0-fluendo-mp3:armhf                       0.10.32.debian-1                                             armhf        Fluendo mp3 decoder GStreamer 1.0 plugin
ii  gstreamer1.0-hybris:armhf                            1.8.3-1ubuntu0.3~overlay2                                    armhf        GStreamer plugins from hybris
ii  gstreamer1.0-nice:armhf                              0.1.13-0ubuntu2                                              armhf        ICE library (GStreamer plugin)
ii  gstreamer1.0-plugins-bad-faad:armhf                  1.8.3-1ubuntu0.3~overlay2                                    armhf        GStreamer faad plugin from the "bad" set
ii  gstreamer1.0-plugins-bad-videoparsers:armhf          1.8.3-1ubuntu0.3~overlay2                                    armhf        GStreamer videoparsers plugin from the "bad" set
ii  gstreamer1.0-plugins-base:armhf                      1.8.3-1ubuntu0.3                                             armhf        GStreamer plugins from the "base" set
ii  gstreamer1.0-plugins-good:armhf                      1.8.3-1ubuntu0.4                                             armhf        GStreamer plugins from the "good" set
ii  gstreamer1.0-plugins-ugly-amr:armhf                  1.8.3-1ubuntu0.1                                             armhf        GStreamer plugins from the "ugly" set
ii  gstreamer1.0-pulseaudio:armhf                        1.8.3-1ubuntu0.4                                             armhf        GStreamer plugin for PulseAudio
ii  libgstreamer-plugins-bad1.0-0:armhf                  1.8.3-1ubuntu0.3~overlay2                                    armhf        GStreamer development files for libraries from the "bad" set
ii  libgstreamer-plugins-base0.10-0:armhf                0.10.36-2ubuntu0.2                                           armhf        GStreamer libraries from the "base" set
ii  libgstreamer-plugins-base1.0-0:armhf                 1.8.3-1ubuntu0.3                                             armhf        GStreamer libraries from the "base" set
ii  libgstreamer-plugins-good1.0-0:armhf                 1.8.3-1ubuntu0.4                                             armhf        GStreamer development files for libraries from the "good" set
ii  libgstreamer0.10-0:armhf                             0.10.36-1.5ubuntu1                                           armhf        Core GStreamer libraries and elements
ii  libgstreamer1.0-0:armhf                              1.8.3-1~ubuntu0.1                                            armhf        Core GStreamer libraries and elements

May we try to add gstreamer1.0-libav package ?

[dbdb78]

I'm running N5 (32GB) in Swedish, when I try to play mp4 i get roughly translated "An error has occurred in the attempt to read media". This is the case for both for video made by camera and external content.

I didn't really follow the last post. Maybe there is an update that can be done, codec-wise?

[lutin11]

this are some more logs from version 2020/01/28 http://paste.ubuntu.com/p/kcsKymnvZx/

[LlamasJM]

It affects me too. Fp2 OTA12 RC Version 67. When I try to play mp4 or MOV videos, I get this message: "Error playing video video format is not supported". It affects Teleports too. Impossible video playback in Teleports!

[t-maes]

Same here on my N5, and same message. The video is afterwards readable by other players, but there is no sound at all. I found no setting for that (for information, I see videos in my library taken with the same phone in mid January 2019, with no image(it wasn't working) but the sound was there).

[doniks]

I wonder whether the problem is on the one hand some devices might not have support for certain video codecs in hardware and on the other hand there is a legal challenges with redistributing the software support for those codecs?!

If that is the case, maybe we could do it similar as desktop Linux does it: The codec is not included out of the box, but the user has some simple means of downloading and installing it themselves.

Maybe it could go into some ~/.codecs folder in the home dir or something. That way, ubports isn't redistributing it, it doesn't occupy space in the rootfs where space is scarce anyways and also we don't need to mess with the read only system.

[LlamasJM]

I wonder whether the problem is on the one hand some devices might not have support for certain video codecs in hardware and on the other hand there is a legal challenges with redistributing the software support for those codecs?!

If that is the case, maybe we could do it similar as desktop Linux does it: The codec is not included out of the box, but the user has some simple means of downloading and installing it themselves.

Maybe it could go into some ~/.codecs folder in the home dir or something. That way, ubports isn't redistributing it, it doesn't occupy space in the rootfs where space is scarce anyways and also we don't need to mess with the read only system.

But I had video support in OTA 11. Mp4, MOV... And now, in OTA 12 rc, I don't. It's not a hardware problem...

[GI9VANNI]

Unfortunately this bug is still present on Nexus 5 with OTA-12 stable.

[ubuntu-touch-testing]

I also just reproduced this problem on a Nexus5.

A workaround is to play videos using UTmedia. Even the only two reviews for UTmedia in the OpenStore mention this. This is probably an issue with the app and not Ubuntu Touch.

Is this the correct place to log this error? Or should this be reported in the GitLab repository for this Gallery App? https://gitlab.com/ubports/apps/gallery-app

Reproduced on Nexus5 Channel: Release Candidate OS Build Number: 2020-W24 UBports Image part: 20200602-30971

[t-maes]

UT media plays videos but, if I remember well, without sound either

[ubuntu-touch-testing]

I have UTmedia 0.14 installed and the sound plays in UTmedia for a video recorded on the phone (Nexus5 with the above stated versions). Please advise if anyone wants me to do further tests on this.

[t-maes]

ok I will re-check... good news if it is corrected.

[t-maes]

It still doesn't work here... maybe because I'm on the development channel ( 2020-06-17/2 ) ? UTMedia 0.14 If I open the .mp4 on another pc there's no sound either. And the micro is ok.

[ezze]

UTmedia also doesn't work usually. It's not an option. I think that the issue should be fixed in core gallery application.

[ubuntu-touch-testing]

Yes, of course Gallery should be fixed. I am NOT suggesting that UTmedia is a solution, it is not user friendly and does not seem maintained. The reason I report the videos working in UTmedia is to help isolate the problem.

I just retested on development also (2020-06-17/2). Front and back camera both record video and sound correctly and these videos are playable in UTmedia, but not Gallery.

[ubuntu-touch-testing]

It still doesn't work here... maybe because I'm on the development channel ( 2020-06-17/2 ) ? UTMedia 0.14 If I open the .mp4 on another pc there's no sound either. And the micro is ok.

@tmaes04 Have you tried a forced reinstall of all the apps just in case?

System Settings --> Updates --> Update settings --> Reinstall all apps

[lduboeuf]

So how can we make progress on it ? I don't understand all the pieces, is it related to the kernel, missing library ? Does halium 7.1 fix the issue ? .

[Flohack74]

Yes with Halium 7.1 we should have this fixed, among other problems. There are a few blockers still on getting 7.1 on the core devices (to avoid everyone to do a manual reinstallation) but the progress that was made is already quite far.

[rubencarneiro]

Yes with Halium 7.1 we should have this fixed, among other problems. There are a few blockers still on getting 7.1 on the core devices (to avoid everyone to do a manual reinstallation) but the progress that was made is already quite far.

Is Working on halium, but untill everything is merged, no one will use it.

[lduboeuf]

Yes with Halium 7.1 we should have this fixed, among other problems. There are a few blockers still on getting 7.1 on the core devices

Awesome, Any repo or bug tracking to follow ?

[rubencarneiro]

Yes with Halium 7.1 we should have this fixed, among other problems. There are a few blockers still on getting 7.1 on the core devices

Awesome, Any repo or bug tracking to follow ?

Well that will depend how much time will take to merge commits etc.

[lduboeuf]

Humm i see, hard time for the maintainer(s). We need to find a way to speed up a bit PR/Review/Merge/Test for everything cause always hard to keep an eye for something done few months ago

[Mraanderson]

Still no playback on OTA-14. File is there without thumbnail and playback through Gallery gives "An error has occurred attempting to load media"

[rubencarneiro]

Yeah on nexus 5 current port no video is playable. That device port problem.

A terça, 17/11/2020, 15:51, Mraanderson [email protected] escreveu:

Still no playback on OTA-14. File is there without thumbnail and playback through Gallery gives "An error has occurred attempting to load media"

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