"There was an error processing your request. Please try again."

[AlmogBaku]

Hi, We are receiving an error(on UI, that says): There was an error processing your request. Please try again.

I tried to debug it a little.. but the only issue came up is 404 on this request: https://components.uber.com/api/places/reverse?lat=31.9**&lng=35.033*** (censored for privacy)

[tyvsmith]

Please provide all bug information (integration code, UX flow, specific error, logs) for reproducing.

[AlmogBaku]

there are no logs since the information came from the Webview.

UX Flow: i clicked on the "rides button", logged in through the webview, then after i got logged in i got this msg.

same on iOS if im not mistaken

[tyvsmith]

Please provide a reproducible code snippet.

[AlmogBaku]

there is no special code! its just spawn this error on my area (israel), i guess that because uber X doesnt supported in israel but only uber cab.. but still- the error is misleading

On Tue, Sep 13, 2016 at 12:54 AM, Ty Smith [email protected] wrote:

Please provide a reproducible code snippet.

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/uber/rides-android-sdk/issues/49#issuecomment-246506677, or mute the thread https://github.com/notifications/unsubscribe-auth/AAGCpujlkfr4PlTYYEdJ_FOdfhM_BooLks5qpcofgaJpZM4JsuZq .

http://www.rimoto.net/

www.rimoto.com http://www.rimoto.net/

Almog Baku

CTO & Cofounder * Mobile: +972.50.2288.744 Social: * http://www.facebook.com/AlmogBaku http://www.linkedin.com/in/almogbaku

[itstexter]

The Ride Request Widget is supposed to intelligently handle errors it receives but it sounds like in this case it wasn't able to understand what happened so it displayed the generic error you see, "There was an error processing your request. Please try again." Based off what you said about UberX and Isreal it might be trying to choose UberX as a product immediately and then failing.

Are you passing in any RideParameters with a specific product ID?

[AlmogBaku]

nothing special:

RideParameters rideParams = new RideParameters.Builder()
                .setPickupToMyLocation()
                .build();
        new RideRequestActivityBehavior(getActivity(), UBER_REQUEST_CODE).requestRide(getContext(), rideParams);

[tyvsmith]

@AlmogBaku Sorry for the delay, we've been unable to reproduce this. To help us diagnose, please include all code that references the Uber SDK. This includes Session setup. View setup, and user interactions with the code. If this is no longer an issue, please let us know so we can close this issue.

[AlmogBaku]

pronably solved on your backend

[AlmogBaku]

I now experience it again from iOS.

(Previously in my investigation I found that this comes from your servers)

[khuranakaran]

I receive the same erro while processing the request.

look at the error, please revert back asap.