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Camera battery and signal level stuck

Open swedishstyle opened this issue 3 years ago • 9 comments

Howdy,

I've recently setup Aarlo working just fine for the most part with my Arlo Pro 2 cameras.

My only issue is that if I use the 'Battery' or 'Signal' features, neither of them seem to work on any camera. The battery stays stuck on yellow at 0%, clicking does nothing and the signal icon doesn't show, but is there if I hover where it should be (showing 0 signal strength). I was getting issues with the status not showing either, but adding the extra permission to the HA user in the Arlo settings seems to have fixed that now at least.

Any thoughts?

Thanks in advance.

swedishstyle avatar Apr 07 '21 10:04 swedishstyle

I have the same issue - I'm also using Arlo 2 Battery levels and Signal strength are always at 0 - but the Arlo app shows it properly, probably some small adjustment to be done. image

kzagatti avatar Apr 07 '21 20:04 kzagatti

What version of backend and front end are you on? Can you paste your lovelace config here.

Can you check the state of the signal strength and battery sensors, we should be reflecting those values. They will look something like this:

Developer Tools > STATES > sensor.aarlo_signal_strength_* Developer Tools > STATES > sensor.aarlo_battery_level_*

twrecked avatar Apr 07 '21 21:04 twrecked

What version of backend and front end are you on? Can you paste your lovelace config here.

Arlo Camera Support: v0.7.1.beta.10 Lovelace Hass Aarlo: v0.2.0b5

Lovelace Card config:

type: horizontal-stack cards:

  • type: vertical-stack cards:
    • type: 'custom:aarlo-glance' entity: camera.aarlo_camera_sala name: Sala image_top: 'name,status' image_view: direct image_bottom: 'stream,snapshot|signal,motion,sound,battery,onoff'
    • type: 'custom:aarlo-glance' entity: camera.aarlo_camera_varanda name: Varanda image_top: 'name,status' image_view: direct image_bottom: 'stream,snapshot|signal,motion,sound,battery,onoff'
    • type: 'custom:aarlo-glance' entity: camera.aarlo_camera_cozinha name: Cozinha image_top: 'name,status' image_view: direct image_bottom: 'stream,snapshot|signal,motion,sound,battery,onoff'

Can you check the state of the signal strength and battery sensors, we should be reflecting those values. They will look something like this:

Developer Tools > STATES > sensor.aarlo_signal_strength_* Developer Tools > STATES > sensor.aarlo_battery_level_*

image

kzagatti avatar Apr 07 '21 21:04 kzagatti

Do you have an entry called sensor.aarlo_battery_level_sala? If not, you need to add a sensor to provide the signal strength and battery levels.

See here.

twrecked avatar Apr 07 '21 22:04 twrecked

Do you have an entry called sensor.aarlo_battery_level_sala? If not, you need to add a sensor to provide the signal strength and battery levels.

See here.

I can confirm this worked! Thank you very much :) I guess there's just so much info in the setup, I either skipped or missed that section completely.

Thanks again for all your work on this piece, it's really great :D

swedishstyle avatar Apr 07 '21 23:04 swedishstyle

Glad it's working!

And yeah, the component provides a lot of sensors.

twrecked avatar Apr 07 '21 23:04 twrecked

Glad it's working!

And yeah, the component provides a lot of sensors.

Thank you so much!

kzagatti avatar Apr 08 '21 00:04 kzagatti

Hey Steve, somewhat related issue.

I moved my cameras from indoor to outdoor, and gave them new names (a while back). The Aarlo integration picked up the camera new names without issue (from camera.aarlo_living_room to camera.aarlo_frontdoor for example), but the sensors kept the old names (sensor.aarlo_battery_level_living_room), so the icon is orange not available.

I removed the "monitored conditions" section of my config, deleted all the sensors manually, re-enabled it all, and they come back with the old names.

Anyway to force refresh those? Thanks as always!

damien67 avatar Apr 14 '21 20:04 damien67

@damien67 you get this fixed? If the cameras get the new name the sensors should as well. Can you paste a config example?

twrecked avatar Apr 19 '21 12:04 twrecked