hass-aarlo
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twrecked
2fa issues and configuration issues
For some reason this time I add the debug and the configuration is wrong apparently
Kind Regards, Steve Challinor
On 15 May 2022, at 13:28, Steve Herrell @.***> wrote:
As before, can you post the debug.
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@ste19m thanks. but there was nothing in that debug
Can somebody post some debug? Unfortunately, It's working great for me here.
@twrecked, the log is super big because I have all logs enabled for the aarlo component and pulled all of the pyaarlo and aarlo entries out of the home-assistant.log.
thought id add a new log see if it helps? On Wednesday, 18 May 2022, 18:36:49 BST, yuckypants @.***> wrote:
aarlo_debug.txt
@twrecked, the log is super big because I have all logs enabled for the aarlo component and pulled all of the pyaarlo and aarlo entries out of the home-assistant.log.
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Hi - I've been having tremendous up and down issues with this integration over the past few weeks and been following these threads with interest. I saw your previous comments and threads but haven't seemed to resolve the issues. Anyhow the screens you're showing above are exactly the behaviour I've started getting, however I noticed that in my setup I had removed the host parameter from the config (must have seen a version without it), re-started and hey presto it's back.
aarlo:
host: https://my.arlo.com
username: !secret arlo_user
password: !secret arlo_pass
backend: sse
db_motion_time: 30
db_ding_time: 10
recent_time: 10
last_format: '%d-%m %H:%M'
refresh_devices_every: 3
verbose_debug: True
tfa_host: 'mail.myserver.com'
tfa_username: !secret GV_USER
tfa_password: !secret GV_PASS
I hope this helps - PS I changed to this because the SmartThings integration has so many issues as does HomeKit, Arlo's integration certainly is not the most robust.
Thanks for that,
It has got rid of the 2fa issue as mine was the same however it still won’t load anything and still getting all the other errors
Kind Regards, Steve Challinor
On 21 May 2022, at 08:08, robfgreenwood @.***> wrote:
Hi - I've been having tremendous up and down issues with this integration over the past few weeks and been following these threads with interest. I saw your previous comments and threads but haven't seemed to resolve the issues. Anyhow the screens you're showing above are exactly the behaviour I've started getting, however I noticed that in my setup I had removed the host parameter from the config (must have seen a version without it), re-started and hey presto it's back.
aarlo: host: https://my.arlo.com username: !secret arlo_user password: !secret arlo_pass backend: sse db_motion_time: 30 db_ding_time: 10 recent_time: 10 last_format: '%d-%m %H:%M' refresh_devices_every: 3 verbose_debug: True tfa_host: 'mail.myserver.com' tfa_username: !secret GV_USER tfa_password: !secret GV_PASS
I hope this helps - PS I changed to this because the SmartThings integration has so many issues as does HomeKit, Arlo's integration certainly is not the most robust.
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@yuckypants you have the wrong username/password for your IMAP connection. Make sure your tfa_* setting are correct.
2022-05-16 07:57:59 DEBUG (SyncWorker_5) [pyaarlo] 2fa-imap: starting
2022-05-16 07:57:59 ERROR (SyncWorker_5) [pyaarlo] imap connection failedb'[AUTHENTICATIONFAILED] Invalid credentials (Failure)'
2022-05-16 07:57:59 ERROR (SyncWorker_5) [pyaarlo] 2fa startup failed
@ste19m Can you upload another log?
I’m out will do for you in a couple of hours but weird that I never changed anything this just started happening. Does Arlo integrate with anything well? I had issues when I used to have it on SmartThings
Kind Regards, Steve Challinor
On 21 May 2022, at 13:23, Steve Herrell @.***> wrote:
@yuckypants you have the wrong username/password for your IMAP connection. Make sure your tfa_* setting are correct.
2022-05-16 07:57:59 DEBUG (SyncWorker_5) [pyaarlo] 2fa-imap: starting 2022-05-16 07:57:59 ERROR (SyncWorker_5) [pyaarlo] imap connection failedb'[AUTHENTICATIONFAILED] Invalid credentials (Failure)' 2022-05-16 07:57:59 ERROR (SyncWorker_5) [pyaarlo] 2fa startup failed @ste19m Can you upload another log?
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You're seeing this:
2022-05-21 18:18:47 ERROR (SyncWorker_5) [pyaarlo] imap connection failed[Errno 110] Operation timed out
2022-05-21 18:18:47 ERROR (SyncWorker_5) [pyaarlo] 2fa startup failed
2022-05-21 18:18:47 DEBUG (SyncWorker_5) [pyaarlo] failed to log in
It looks like Home Assistant it's failing to connect to you IMAP server. Can you try pinging it?
But it should have recovered and tried again. I'll give it a try here.
Sorry I’m a bit dopey what do I need to ping?
Kind Regards, Steve Challinor
On 21 May 2022, at 19:48, Steve Herrell @.***> wrote:
You're seeing this:
2022-05-21 18:18:47 ERROR (SyncWorker_5) [pyaarlo] imap connection failed[Errno 110] Operation timed out 2022-05-21 18:18:47 ERROR (SyncWorker_5) [pyaarlo] 2fa startup failed 2022-05-21 18:18:47 DEBUG (SyncWorker_5) [pyaarlo] failed to log in It looks like Home Assistant it's failing to connect to you IMAP server. Can you try pinging it?
But it should have recovered and tried again. I'll give it a try here.
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sorry im still quite new to this and have tried to work out how to ping it and im having no success
And I don’t know if this has any influence or not but my doorbell battery will go from 100% charged to flat now overnight and I’m having to keep charging it which I’ve never had to do before
Kind Regards, Steve Challinor
On 21 May 2022, at 20:30, Steve Herrell @.***> wrote:
Your imap host. The tfa_host value.
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I may of worked out why the above is happening, I’ve just had a massive amount of emails come through on my gmail account with one time login requests from arlo so something is happening now but it’s not actually logging in
Kind Regards, Steve Challinor
On 22 May 2022, at 09:19, Steve Challinor @.***> wrote:
And I don’t know if this has any influence or not but my doorbell battery will go from 100% charged to flat now overnight and I’m having to keep charging it which I’ve never had to do before
Kind Regards, Steve Challinor
On 21 May 2022, at 20:30, Steve Herrell @.***> wrote:
Your imap host. The tfa_host value.
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For what it's worth, I tested the login outside of HA and it generated a 2fa code from Arlo. However, inside HA, no email is generated. Also, like others have indicated, nothing inside of my instance has changed.
Lastly, I hesitated to say this previously, but since @ste19m said it, my HA instance has locked up twice this week. I know that many will say it's a dying SD card, but now that the doorbell has been immediately dying, I think it could possibly be related - or rather, could be a result of the issue.
@twrecked & @ste19m, I would like to provide an update that I think will help.
This morning, I spent more time on it and verified I could login using my creds outside of HA. Again, I received the arlo 2fa code in my email. I reviewed my 2fa app passwords in my config and found that i had a ' character at the end of the password. Not sure where this came from, so I generated a new app password, commented out the old password and added the new in the config. After a restart, I successfully connected.
So, I'm not sure why this happened to a handful of us at/around the same time, but generating a new app password for me inside of gmail and then rebooting HA did solve the issue.
Cheers for the update, it asks you what the app is called that’s accessing what did you put? Just so I’m the same?
Kind Regards, Steve Challinor
On 22 May 2022, at 16:01, yuckypants @.***> wrote:
@twrecked & @ste19m, I would like to provide an update that I think will help.
This morning, I spent more time on it and verified I could login using my creds outside of HA. Again, I received the arlo 2fa code in my email. I reviewed my 2fa app passwords in my config and found that i had a ' character at the end of the password. Not sure where this came from, so I generated a new app password, commented out the old password and added the new in the config. After a restart, I successfully connected.
So, I'm not sure why this happened to a handful of us at/around the same time, but generating a new app password for me inside of gmail and then rebooting HA did solve the issue.
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@ste19m It's not really relevant, you can technically call it whatever you like - it's only for your identification, but I called it aarlo.
I’ve tried absolutely everything I can now and it just won’t work for me
Kind Regards, Steve Challinor
On 22 May 2022, at 20:16, yuckypants @.***> wrote:
@ste19m It's not really relevant, you can technically call it whatever you like - it's only for your identification, but I called it aarlo.
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Sorry for the delay getting back but we had a storm come through here which downed a bunch of power lines. I'm still not sure when the power is due back on so it might be a day or two before I my main PC is back up and I can look at the code.
No problem, hope the storm hasn’t caused you any damage other than outed power lines. Everyone else’s seems to be working now just mine so if you could stop me a message when your back up and running please I might not loose the plot then
Kind Regards, Steve Challinor
On 22 May 2022, at 21:03, Steve Herrell @.***> wrote:
Sorry for the delay getting back but we had a storm come through here which downed a bunch of power lines. I'm still not sure when the power is due back on so it might be a day or two before I my main PC is back up and I can look at the code.
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well finally ive got them all working again!!!!! the only way i could get them to work was to completely wipe my configuration.yaml file and start a fresh and that seemed to do the trick
well finally ive got them all working again!!!!! the only way i could get them to work was to completely wipe my configuration.yaml file and start a fresh and that seemed to do the trick
Hi Steve - that’s great, maybe a stupid question, when you say completely wiped the configuration.yaml what exactly did you do and what steps did you take? Mine has stopped receiving and responding to events again so would like to test this possible solution.
Thanks, Rob
Hi rob, So I went into my configuration.yaml file and deleted the whole config for aarlo ie cameras media etc and the 2fa and password entry. I then wrote in the main config ie platform user Id 2fa then restarted. Once I had found I was back with access into Arlo I added the camera, base station, media config
Kind Regards, Steve Challinor
On 24 May 2022, at 07:01, robfgreenwood @.***> wrote:
well finally ive got them all working again!!!!! the only way i could get them to work was to completely wipe my configuration.yaml file and start a fresh and that seemed to do the trick
Hi Steve - that’s great, maybe a stupid question, when you say completely wiped the configuration.yaml what exactly did you do and what steps did you take? Mine has stopped receiving and responding to events again so would like to test this possible solution.
Thanks, Rob
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Hi rob, So I went into my configuration.yaml file and deleted the whole config for aarlo ie cameras media etc and the 2fa and password entry. I then wrote in the main config ie platform user Id 2fa then restarted. Once I had found I was back with access into Arlo I added the camera, base station, media config Kind Regards, Steve Challinor …
Thanks Steve - testing this now, initially working, I can now go into the ARLO app, change the mode and it’s reflecting in HA immediately, fingers crossed! Thanks
I did find when i got it all back in ha again that it locked up my camera base station but a reboot solves that
Kind Regards, Steve Challinor
On 24 May 2022, at 08:13, robfgreenwood @.***> wrote:
Hi rob, So I went into my configuration.yaml file and deleted the whole config for aarlo ie cameras media etc and the 2fa and password entry. I then wrote in the main config ie platform user Id 2fa then restarted. Once I had found I was back with access into Arlo I added the camera, base station, media config Kind Regards, Steve Challinor …
Thanks Steve - testing this now, initially working, I can now go into the ARLO app, change the mode and it’s reflecting in HA immediately, fingers crossed! Thanks
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I'm getting similar issues here. No changes were made by me to any of my accounts. I'm not sure if Aarlo is having trouble logging into my gmail account or why it would just now be an issue. Could Google be trying to verify the login with a code?
`This error originated from a custom integration.
Logger: pyaarlo Source: custom_components/aarlo/pyaarlo/init.py:668 Integration: aarlo (documentation, issues) First occurred: 12:08:23 (5 occurrences) Last logged: 12:10:20
authentication failed imap connection failedb'[AUTHENTICATIONFAILED] Invalid credentials (Failure)' 2fa startup failed`
`This error originated from a custom integration.
Logger: custom_components.aarlo Source: custom_components/aarlo/init.py:454 Integration: aarlo (documentation, issues) First occurred: 12:08:23 (4 occurrences) Last logged: 12:10:20
unable to connect to Arlo: attempt=1,sleep=15,error=authentication failed unable to connect to Arlo: attempt=2,sleep=30,error=authentication failed unable to connect to Arlo: attempt=3,sleep=60,error=authentication failed unable to connect to Arlo: attempt=4,sleep=120,error=2fa startup failed`
The rest of us seemed to of been able to delete the credentials in the configuration.yaml file and re write them from the beginning and was able to log back in. Arlo obviously doing something random
Kind Regards, Steve Challinor
On 11 Jun 2022, at 19:14, angrycatmeowmeow @.***> wrote:
I'm getting similar issues here. No changes were made by me to any of my accounts. I'm not sure if Aarlo is having trouble logging into my gmail account or why it would just now be an issue.
`This error originated from a custom integration.
Logger: pyaarlo Source: custom_components/aarlo/pyaarlo/init.py:668 Integration: aarlo (documentation, issues) First occurred: 12:08:23 (5 occurrences) Last logged: 12:10:20
authentication failed imap connection failedb'[AUTHENTICATIONFAILED] Invalid credentials (Failure)' 2fa startup failed`
`This error originated from a custom integration.
Logger: custom_components.aarlo Source: custom_components/aarlo/init.py:454 Integration: aarlo (documentation, issues) First occurred: 12:08:23 (4 occurrences) Last logged: 12:10:20
unable to connect to Arlo: attempt=1,sleep=15,error=authentication failed unable to connect to Arlo: attempt=2,sleep=30,error=authentication failed unable to connect to Arlo: attempt=3,sleep=60,error=authentication failed unable to connect to Arlo: attempt=4,sleep=120,error=2fa startup failed`
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Can you try deleting .aarlo/session.pickle, it's under the directory with your configuration in. If that works I'll make the deletion automatic after a number of failures.
Ok I did that, still getting 2fa startup failed message. I'm looking at the Gmail account I'm using for Aarlo though and it looks like "less secure app access" is no longer available. Without an app password anymore it's going to try to use 2FA to log in to Gmail.
Well it looks like Gmail turned off my app password. I had to re-do my gmail 2fa and recreate the aarlo app password. I think it's working now though. No more errors at the moment.
Gmail did send out a notification saying less secure sign in would no longer be able to be used after a certain date, it now must be the date
Kind Regards, Steve Challinor
On 11 Jun 2022, at 20:10, angrycatmeowmeow @.***> wrote:
Well it looks like Gmail turned off my app password. I had to re-do my gmail 2fa and recreate the aarlo app password. I think it's working now though. No more errors at the moment.
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Yesterday I ran into the same issue described in the op and ste19m's https://github.com/twrecked/hass-aarlo/issues/600#issuecomment-1152968472 was enough for me to sort it out.
I was using gmail with a "less secure" app password. The solution was to 1) Enable 2fa on the gmail account itself (I hadn't done that for the dedicated account) 2) Create a "secure" app password that is only available if 2fa is enabled
My basic issue was I didn't fully realize gmail had an alternative app password to the 'less secure' one. Even now their documentation will lead you to the (now unavailable) 'less secure' option. But the documentation does exist for the 'secure' version, and the catch is you need 2fa enabled on that account.
I suspect a lot of this is because I created a new/dedicated gmail account and didn't end up with 2fa enabled. If you do enable 2fa, then you can create an app password again (and now, the only way with gmail)
Had the same issue the App password fixed it, and yes logged into gmail and here is the less secure app emails waiting to be read. Create a "secure" app password that is only available if 2fa is enabled fixed the Password in HA to the new app password and working - simple fix thank you internet
Yesterday I ran into the same issue described in the op and ste19m's #600 (comment) was enough for me to sort it out.
I was using gmail with a "less secure" app password. The solution was to 1) Enable 2fa on the gmail account itself (I hadn't done that for the dedicated account) 2) Create a "secure" app password that is only available if 2fa is enabled
My basic issue was I didn't fully realize gmail had an alternative app password to the 'less secure' one. Even now their documentation will lead you to the (now unavailable) 'less secure' option. But the documentation does exist for the 'secure' version, and the catch is you need 2fa enabled on that account.
I suspect a lot of this is because I created a new/dedicated gmail account and didn't end up with 2fa enabled. If you do enable 2fa, then you can create an app password again (and now, the only way with gmail)
This post clearly explain my issue. It's only a shame I only found it after I spent lots of time troubleshooting until come to the same conclusion. I wish I read it sooner.
The above explanation should be pinned to the top and also included in the README.md
And here is the google warning about it.
I read through the comments here with interest. I'm just starting with both HA and Arlo. I have the same issue,
"Error: 2fa startup failed If error persists you might need to change config and restart."
My configuration.yaml looks like this. Any assistance would be gratefully received.
Loads default set of integrations. Do not remove.
default_config:
Text to speech
tts:
- platform: google_translate
automation: !include automations.yaml script: !include scripts.yaml scene: !include scenes.yaml
device_tracker:
- platform: ping hosts: bv9700_ping: XXX.XXX.XXX.20 bv6800_ping: XXX.XXX.XXX.22
http: ssl_certificate: /ssl/fullchain.pem ssl_key: /ssl/privkey.pem ip_ban_enabled: true login_attempts_threshold: 5
Setup the Arlo doorbell integration for HA
aarlo: host: https://my.arlo.com username: [email protected] password: XXX refresh_devices_every: 2 stream_timeout: 120
db_motion_time: 30
db_ding_time: 10
recent_time: 10
last_format: '%d-%m %H:%M'
verbose_debug: True
tfa_source: imap tfa_type: email tfa_host: 'imap.gmail.com' tfa_username: [email protected] tfa_password: Google_generated_app_password
camera:
- platform: aarlo
light:
- platform: aarlo
switch:
- platform: aarlo siren: True all_sirens: True snapshot: True doorbell_silence: True siren_volume: 1 siren_duration: 10
binary_sensor:
- platform: aarlo
monitored_conditions:
- motion
- sound
- ding
- cry
- connectivity
sensor:
- platform: aarlo
monitored_conditions:
- total_cameras
- last_capture
- recent_activity
- captured_today
- battery_level
- signal_strength
- temperature
- humidity
- air_quality
#############################################
- platform: systemmonitor
resources:
- type: processor_use
- type: memory_use_percent
- type: disk_use_percent
- type: swap_use_percent
Hi. Your config looks ok. Although you can use backticks to make it display better, for example:
```yaml
aarlo:
username: !secret arlo_username
password: !secret arlo_password
```
The main log might give you the real reason for the failure, it's called homeassistant.log and is in the same folder as your configuration.
You can turn on more debug using these instructions.
If you can't see anything obvious you can encrypt the output using these instructions and I'll take a look at the output.
Well, all of sudden, it’s started working. So, problem solved. :-) Thanks for your help though.
Hi, I am writing here because I also have a problem with 2FA but slightly different. The application apparently connects correctly to the IMAP server with 2FA, in fact messages with the 2FA code show as read, but then it seems to fail to read the content of the email itself. I attach the log file containing the debug but I've changed my actual email with "myemail" because of security.
The key message seem to be this one: 2022-08-15 16:32:52.557 ERROR (SyncWorker_2) [pyaarlo] imap message read failed'int' object has no attribute 'decode'
My configuration: HA Host: Windows 10 HA Server: Virtual BOX Linux 2.6 /3.x/4.x (64-bit)
Thank you for help.
8/18/2022 UPDATE SOLVED I've created a new Arlo account with a new email address (gmail) and then everything works fine.
