this code is incorrect or not supported try again

[robina80]

Question

hi all,

trying to scan a qr code from my sophos fw and i get an error on 2fas

"this code is incorrect or not supported try again"

the timestamp for this 2fa is 45s, is that why it cant do it

thanks, rob

Acknowledgements

• [X] This issue is not a duplicate of an existing question.
• [X] I have chosen an appropriate title.
• [X] All requested information has been provided properly.

[robina80]

any help in this please?

[adocyn]

@robina80 Hi, yeah, that's an unsupported duration period. I'll check it out but it's not as simple as just adding one.