twilio-video.js
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twilio
Anyone experiencing crashes with Chrome v122?
Not a bug report but poll: is anyone experiencing tab crashes after the Chrome update to version 122? Multiple users from different companies are reaching out to us that their tabs are crashing with the "Aw, snap" message when a video call is active.
We know from both Windows and MacOS users:
- Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.0.0 Safari/537.36
- Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.0.0 Safari/537.36
Software versions:
- [x] Browser(s): Chrome v122
- [x] Operating System: macOS, Windows
- [x] twilio-video.js: 2.27.0
- [x] Third-party libraries (e.g., Angular, React, etc.): Vue.js
Hi @alxppp!
Thank you for submitting. Looks like Chrome submitted a fix:
https://chromium-review.googlesource.com/c/chromium/src/+/5328768.
Would you mind testing again and then updating this issue with your findings?
Look forward to your reply.
@alxppp I am getting customer reports of this exact issue with Chrome 122. I will ask the customer to retest also
I also have customers reporting this issue, is there any idea when Chrome will release an update that resolves this?
@spalmertwilio we are facing the following error "Failed to connect to video room" when attempting to join a twilio video room - this happens on the latest version of chrome on both windows and mac
Thanks for the response folks! Will one or more of you please send in an example Room SID and the version of the JS SDK you are using? As I am not able to reproduce this with either our Quickstart or our Demo App using Chrome 122. If you are using a third party SDK such as Flutter or React Native, have the owners of the Repos been notified?
Thanks for the response folks! Will one or more of you please send in an example Room SID and the version of the JS SDK you are using? As I am not able to reproduce this with either our Quickstart or our Demo App using Chrome 122. If you are using a third party SDK such as Flutter or React Native, have the owners of the Repos been notified?
There's one issue created: https://gitlab.com/twilio-flutter/programmable-video/-/issues/261#note_1795819376
but Flutter's SDK max version allowed is 2.14.0
I feel like @bautistagetahead 's issue is different then memory related Chrome crashing. My customers have seen no issues connecting to a video room on Chrome 122.
We see memory related crashes, it's explained in this Chromium issue report. https://issues.chromium.org/issues/326904528
It seems to be an issue with likely video processors, (background blur, virtual background). Crashing can be replicated by running the below JS fiddle for a long time (hours)
https://jsfiddle.net/danbriggs5/64p8vhuo/48/
Memory leak based crashing has been resolved in Chrome 122.0.6261.111, released 3/5/24
I feel like @bautistagetahead 's issue is different then memory related Chrome crashing. My customers have seen no issues connecting to a video room on Chrome 122.
We see memory related crashes, it's explained in this Chromium issue report. https://issues.chromium.org/issues/326904528
It seems to be an issue with likely video processors, (background blur, virtual background). Crashing can be replicated by running the below JS fiddle for a long time (hours)
https://jsfiddle.net/danbriggs5/64p8vhuo/48/
Can confirm that I was only experiencing this memory leak issue when using video processing. Upgrading Chrome [to 122.0.6261.112] seems to have resolved the leak.
@a-lindsay and @sansarip you beat me to posting! Thank you!
Thank you all who posted feedback.
For those following along this release: https://chromereleases.googleblog.com/2024/03/stable-channel-update-for-desktop.html
Detail of changes: https://chromium.googlesource.com/chromium/src/+log/122.0.6261.94..122.0.6261.112?pretty=fuller&n=10000
Corrected this issue and will will close this issue.