twilio-video.js
twilio-video.js copied to clipboard
isSupported returns false for Chrome 97
- [x] I have verified that the issue occurs with the latest twilio-video.js release and is not marked as a known issue in the CHANGELOG.md.
- [x] I reviewed the Common Issues and open GitHub issues and verified that this report represents a potentially new issue.
- [ ] I verified that the Quickstart application works in my environment.
- [x] I am not sharing any Personally Identifiable Information (PII) or sensitive account information (API keys, credentials, etc.) when reporting this issue.
Just running the twilio-video-app-react project with the following user agent (vanilla chrome 97):
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36 Config/95.2.3421.22
I recommend using an extension that allow you to modify the user agent for simplicity, e.g:
User-agent switcher (Chrome)
User-agent switcher (FF)
Expected behavior:
Allow usage of chrome 97, as it is supported
Actual behavior:

Software versions:
- [x] Browser(s): Chrome, but reproducible with chrome's user agent on all browsers
- [x] Operating System: Windows (also, depends on the user agent)
- [x] twilio-video.js: 2.18.2
- [x] Third-party libraries (e.g., Angular, React, etc.): React 16.12.0
Additional information:
This user agent is straight out of a chrome installation that runs without any extensions, it's my manager's (morrisdj) user-agent
I can see that the difference is an added Config/95.2.3421.22
appended at the end of the string:
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.88 Safari/537.36
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36 Config/95.2.3421.22
The first one works, and the second one works if I take out that last bit (config/...) We've had one more occasion where it happened to one of our customers, I could not find any more information regarding this Config addition, guess that's something new that the chrome team decided to add
I also notice that Whatsapp web gives a warning using this user agent (fyi)