twilio-csharp icon indicating copy to clipboard operation
twilio-csharp copied to clipboard

Voicemail issue

Open shaangidwani opened this issue 5 months ago • 0 comments

  • Greeting messages and VoiceMail messages are configurable on the client side so it depends on the account-wise configuration.
  • Our use case is very simple if a user is rejecting the call or does not pick up the call system should update the text before sending the VoiceMail

So, our question is simple and very clear if Twilio sends the voicemail then why its unable to send updated text?

We have tried different settings for the voice resource:

machineDetection: "enable", asyncAmd: "true"

Result: It will play body text and voice mail and, once the user, picks up the call it will detect the machine starting halfway through the call.

machineDetection: " DetectMessageEnd ", asyncAmd: "true"

Result: It will play body text and voicemail together sometimes it will play half-body text and then voicemail text

machineDetection: " DetectMessageEnd ", asyncAmd: "false"

          Result: It will not redirect to amdstatuscallback event and play body text only.

We have tried all four parameters with different values, but the issue is the same with the above parameters.

Do you have any C# example that works perfectly now we doubt C# SDK it might have an issue. (We have use latest version of Twilio C# SDK)

shaangidwani avatar Feb 05 '24 10:02 shaangidwani