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Two CRM container

Open binhudakhalid opened this issue 6 years ago • 4 comments

Is it possible to put or add two CRM container in Twilio Flex

binhudakhalid avatar Jan 25 '19 12:01 binhudakhalid

Similar query, is it possible to add multiple URLs in a single CRM container?

If we go by this (https://www.twilio.com/docs/flex/tutorials/building-flex-plugins) example, can we add a second "flex.CRMContainer.defaultProps.uriCallback" function to render two URLs within a single CRM container? The need for this is that I want to render two URLs within Agent Desktop and " flex.AgentDesktopView.Panel1" does not give any function similar to CRM container for URL rendering.

I want to achieve something like this screenshot:

twilio - agentdesktop custom

UsmanKamal avatar Jan 28 '19 04:01 UsmanKamal

Hey @binhudakhalid @UsmanKamal, you can use Flex to add, replace, and remove any component. For example, you can remove the original CRM container and add a new one or replace the CRM container itself. Check out our docs: https://www.twilio.com/docs/flex/components-add-replace-modify

A simple example to replace the CRM container: Flex.CRMContainer.Content.replace(<YourComponent/>);

Your custom component will be in charge of rendering the two containers you need.

AdrianaPineda avatar Aug 01 '19 10:08 AdrianaPineda

@binhudakhalid don't know if you got a answer but you can do this

export const CrmSplit = () => {
  return (
    <div style={{ width: "100%", height: "100%" }}>
      <div style={{ width: "100%", height: "50vh" }}>First half</div>
      <div style={{ width: "100%", height: "50vh" }}>second half</div>
    </div>
  );
};

Then this Flex.CRMContainer.Content.replace(<CrmSplit key="CrmSplit"/>);

ThomasLarge avatar Mar 18 '20 17:03 ThomasLarge

@UsmanKamal can you please tell me how did you implement this

Deekshaaaaa avatar Jun 19 '21 13:06 Deekshaaaaa