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Switching to Bluetooth disconnect the user from call on Realme 5s

Open vismay11 opened this issue 4 years ago • 3 comments

Describe the bug When the user joins the call selecting speaker or wired headphones the user is able to speak and hear everyone but as soon as the user switches to Bluetooth earphones then the user gets disconnected from the call. It is also tested on video-quickstart-android and gives the same result. I will add steps to reproduce in video-quickstart-android.

To Reproduce Steps to reproduce the behavior:

  1. Use Realme 5s and Connect to the Room by entering Room Name
  2. Once connected then switch to Bluetooth earphones
  3. As soon as earphones get connected the user will be disconnected.

Expected behavior Once Bluetooth earphones get connected the user should be able to hear the voice from it.

Actual behavior As soon as the Bluetooth earphones get connected the user disconnects from the call.

AudioSwitch Version

  • Version: 1.1.2

Android Device:

  • Device: Realme 5s
  • API Version: API 29

vismay11 avatar Jul 16 '21 13:07 vismay11

@paynerc any update on this?

vismay11 avatar Aug 13 '21 17:08 vismay11

Hi @vismay11 ! Sorry for the delay on this one. Our bandwidth is limited at the moment for AudioSwitch support. I'll add a ticket for this one in our backlog to have our team look into this issue when we have a chance. Thanks!

Alton09 avatar Aug 13 '21 17:08 Alton09

Hi @Alton09, thank you!

vismay11 avatar Aug 19 '21 06:08 vismay11

We also have same issue (happened on Samsung S20 FE). Because of that issue it is not appropriate to use this library. (After connecting Bluetooth, call is finished a few seconds later) I hope someone could fix that issue.

Update: After I added the library as module, this bug has disappeared. Looks like there is no issue with codes

akardas16 avatar Feb 13 '23 14:02 akardas16

Hi @vismay11 would it be possible to add logs when you encounter this issue?

ocarevs avatar Aug 07 '23 14:08 ocarevs

@akardas16 Can you provide more information on your statement as "After I added the library as a module, this bug has disappeared". What do you mean by "After I added the library as a module?"

afalls-twilio avatar Nov 13 '23 16:11 afalls-twilio

Screenshot 2023-11-14 214813 I have imported library to my project instead of adding it as dependency

@akardas16 Can you provide more information on your statement as "After I added the library as a module, this bug has disappeared". What do you mean by "After I added the library as a module?"

akardas16 avatar Nov 14 '23 20:11 akardas16

Closing, issue due to customer error

afalls-twilio avatar Nov 27 '23 16:11 afalls-twilio