Unknown microsoft driver error: Sync state is no longer valid

[sentry[bot]]

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Sentry Issue: TWENTY-SERVER-5SF

Unknown: Request failed with status code 500
  File "../../../../../../src/modules/messaging/message-import-manager/services/messaging-import-exception-handler.service.ts", line 185, in {MessageImportExceptionHandlerService#2}.handleUnknownException
    const messageImportException = new MessageImportException(
  File "../../../../../../src/modules/messaging/message-import-manager/services/messaging-import-exception-handler.service.ts", line 83, in {MessageImportExceptionHandlerService#2}.handleDriverException
    await this.handleUnknownException(
  File "../../../../../../src/modules/messaging/message-import-manager/jobs/messaging-message-list-fetch.job.ts", line 166, in {MessagingMessageListFetchJob#2}.handle
    await this.messageImportErrorHandlerService.handleDriverException(
  File "../../../../../src/engine/core-modules/message-queue/message-queue.explorer.ts", line 208, in {MessageQueueExplorer#2}.invokeProcessMethods
    await instance[processMethodName].call(instance, job.data);
  File "../../../../../src/engine/core-modules/message-queue/message-queue.explorer.ts", line 186, in {MessageQueueExplorer#2}.handleProcessor
    await this.invokeProcessMethods(
...
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We have this additional log: Microsoft driver error: The sync state identified using the request token 'sFqkBL5_TN5gxxxxxxx' is no longer valid.

Solution

Since the sync state (our cusror) is no longer valide, we should fallback to a full sync.