tutanota
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Moving emails to spam is often not possible due to server being not reachable
- [x] This is not a feature request (existing functionality does not work, not missing functionality). I will request features on forum or via support.
- [x] I've searched and did not find a similar issue.
Bug in mobile app
Describe the bug When I try to mark a message as spam, I often get the message that the server is not reachable and I am offline and I should try again later. I then have to keep the spam in my inbox which is annoying. This also happens when I am online and my internet connection is working.
To Reproduce Steps to reproduce the behavior:
- Go to 'inbox'
- Open an email
- Click on 'report email'
- Select 'report as spam'
- See error (sometimes. In my case more often than not. Usually it takes several tries to be successful.)
Expected behavior Moving messages to spam should be possible regardless of the internet connection. Maybe the message could be just moved to the spam folder first and reporting it could be tried automatically later in case it's not possible right away. Having to keep the spam around until it's possible to report it is annoying. Deleting it without marking it as spam is unsatisfying.
Screenshots
Smartphone (please complete the following information):
- Device: iPhone 12 mini
- OS: iOS 17.5.1
- Version v240.240813.0
Additional context I do believe this does happen on the desktop and webmail as well.