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Can't attach HEIF images on iOS

Open kib42 opened this issue 2 years ago • 2 comments

Bug in mobile app When trying to attach a photo from the iPhone/iPad gallery (and not using the camera directly) the upload either fails or takes a very long time.

To Reproduce Steps to reproduce the behavior:

  1. Compose a new email
  2. Tap on Attach and chose photo
  3. Select a photo previously taken by iPhone/iPad camera (which is in the HIEF format)
  4. See error

Smartphone (please complete the following information):

  • Device: iPhone 12
  • OS: 15.6
  • Tutanota 3.98.21

kib42 avatar Aug 11 '22 13:08 kib42

Sometimes attaching the image works if you wait long enough, but the image is converted to .jpg

kib42 avatar Aug 11 '22 13:08 kib42

We convert heic and heif images, yes

charlag avatar Aug 11 '22 14:08 charlag