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Published 20 hours ago • verified publisher icon tutao

Navigation bar disappears after sending draft email

Open alstr opened this issue 3 years ago • 9 comments

Bug in mobile app

Describe the bug After sending a message from the drafts folder, the navigation bar disappears. It is not possible to navigate to another folder and requires the app to be force closed.

To Reproduce Steps to reproduce the behavior:

  1. Write email message.
  2. Click cancel, then save as draft.
  3. Navigate to drafts folder, select message and send.
  4. See screenshot.

C6C35DDD-E76F-45A1-8E7F-36CEC1635FA2

Expected behavior I would expect to be able to navigate to another folder after sending the message.

Smartphone (please complete the following information):

  • Device: iPhone XR
  • OS: iOS 14.1
  • Version 3.77.4

alstr avatar Nov 11 '20 20:11 alstr

This is a very strange issue. May I ask you to confirm that it only happens with drafts folder and only after sending (and not just opening empty folder)?

You can also swipe from the edge to open the menu I believe but of course we need to fix this.

charlag avatar Nov 12 '20 08:11 charlag

Navigating to an empty drafts folder does not cause the issue to occur.

794E7BC3-8E35-48D0-97E0-B9CFA54503AD

The swipe gesture is not recognised when the issue does occur, so force close is the only option I can see.

alstr avatar Nov 12 '20 08:11 alstr

Thanks for trying it out, I think some other error occurs (not just navigation disappearing) and the whole app breaks. We will investigate.

charlag avatar Nov 12 '20 08:11 charlag

Some other observations:

  • The issue doesn't occur when there is more than 1 draft in the folder. After sending a draft the view moves to the next draft.
  • The issue doesn't occur on desktop.
  • It looks like this is the preview pane that is appearing.

alstr avatar Nov 12 '20 08:11 alstr

This should be fixed long time ago

charlag avatar Sep 02 '21 14:09 charlag

This just happened again in the latest iOS build, so I think the problem remains.

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alstr avatar Sep 11 '21 07:09 alstr

I can't reproduce it yet but let's reopen nonetheless

charlag avatar Sep 13 '21 06:09 charlag

This persists as described above in iOS 15.4.1 with Tutanota v.3.95.4

ghost avatar May 06 '22 11:05 ghost

Still doing it today. 5CDAFB0B-2386-402A-8F5A-72E28E2B7CFB

alstr avatar Jul 29 '22 15:07 alstr

Hello! This issue is a bit old, and we have made UI changes since this was last discussed. I tried reproducing this on iOS and android and was not able to recreate this exact issue. Is this something that still happens for others?

wrdhub avatar Feb 01 '24 15:02 wrdhub

I’ve not noticed it for a while. Don’t know if I could say it’s resolved. If I do notice it I’ll post here.

alstr avatar Feb 01 '24 18:02 alstr