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The next modern Queuing Solution (QMS)

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Built with ❤︎ by maintainers

📖 Overview

Turnly helps businesses save their customers time waiting in physical queues by eliminating legacy number-taking systems. Customers join from their smart device to a web widget-based system that can be accessed from your own website or application.

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📦 Features

The most notable features.

  • Assistance Centers: Capability to manage multiple locations, services offered, desks, agents and managers per location.
  • Custom Fields & Processors: Define custom fields to obtain the necessary information about a customer to match your internal workflow.
  • Customer Reminders: Your customers will receive automatic notifications to keep them aware of the life cycle of their tickets.
  • Organization Subdomain: Your organization gets a subdomain from Turnly.
    (e.g. https://{org-name}.turnly.app/)

Check the complete list on the features document.

🚧 Project Status

  • [x] Demo: We are developing and testing Turnly Widgets.
  • [ ] Demo: We are developing and testing Turnly Help Desk with a closed set of customers.
  • [ ] Demo: We are developing and testing Turnly Back Office with a closed set of customers.
  • [ ] Alpha: We are testing Turnly with a closed set of customers.
  • [ ] Public Alpha: Anyone can sign up over at turnly.app.
  • [ ] Public Beta: Stable enough for most non-enterprise use-cases.
  • [ ] Live: Ahoy!, production-ready. (v1.0.0)

🚀 Getting Started

🖼️ Front-end Applications

Our ecosystem is completely divided into multiple applications with specific purposes that share our design system.

Name Description Live
Iam Identity & Access Management 🔴
Hannah Web widget-based application for ticket-taking 🟢
Tessa Backoffice, app to manage organization resources 🔴
Sansa Helpdesk, app for your organization's agents to serve your customers 🔴

🧑🏻‍🚒 Contributing

Ahoy!, please refer to our Contributing Guide for details.

❤️ Got a Question, Problem or Feature?

If you need help or just want to hear from Turnly, there are several ways to connect with us:

🔐 Security

Looking to report a vulnerability? Please refer our SECURITY file.

🏷️ Versioning

We use SemVer for versioning. For the versions available, see the tags on this repository.

🦦 Our Team

Check out our owners' document to meet our great maintainers and friends.

❓ FAQ

Please refer our FAQ file.

⛑️ Sponsors

If you are planning on using Turnly for your business and want to give back to the team or if you are an organization looking to help emerging open-source software, please consider becoming a Github Sponsor.

📜 License

Copyright © 2022 by Turnly Inc. Released under the BSD 3-Clause License.