turnly
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The next modern Queuing Solution (QMS)
📖 Overview
Turnly helps businesses save their customers time waiting in physical queues by eliminating legacy number-taking systems. Customers join from their smart device to a web widget-based system that can be accessed from your own website or application.
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📦 Features
The most notable features.
- Assistance Centers: Capability to manage multiple locations, services offered, desks, agents and managers per location.
- Custom Fields & Processors: Define custom fields to obtain the necessary information about a customer to match your internal workflow.
- Customer Reminders: Your customers will receive automatic notifications to keep them aware of the life cycle of their tickets.
-
Organization Subdomain: Your organization gets a subdomain from Turnly.
(e.g.https://{org-name}.turnly.app/
)
Check the complete list on the features document.
🚧 Project Status
- [x] Demo: We are developing and testing Turnly Widgets.
- [ ] Demo: We are developing and testing Turnly Help Desk with a closed set of customers.
- [ ] Demo: We are developing and testing Turnly Back Office with a closed set of customers.
- [ ] Alpha: We are testing Turnly with a closed set of customers.
- [ ] Public Alpha: Anyone can sign up over at turnly.app.
- [ ] Public Beta: Stable enough for most non-enterprise use-cases.
- [ ] Live: Ahoy!, production-ready. (v1.0.0)
🚀 Getting Started
- Deploying Turnly with One-Click Setups, Kubernetes, or Docker Compose. - (Soon)
- Demo for banks, hospitals, labs, food pantries, travels, and shops. - (Soon)
- Getting Started with Turnly - (Soon)
🖼️ Front-end Applications
Our ecosystem is completely divided into multiple applications with specific purposes that share our design system.
Name | Description | Live |
---|---|---|
Iam | Identity & Access Management | 🔴 |
Hannah | Web widget-based application for ticket-taking | 🟢 |
Tessa | Backoffice, app to manage organization resources | 🔴 |
Sansa | Helpdesk, app for your organization's agents to serve your customers | 🔴 |
🧑🏻🚒 Contributing
Ahoy!, please refer to our Contributing Guide for details.
❤️ Got a Question, Problem or Feature?
If you need help or just want to hear from Turnly, there are several ways to connect with us:
- Create discussion on Community Forum
- Join on Slack
- Create issue on Github
- Follow us on Twitter
🔐 Security
Looking to report a vulnerability? Please refer our SECURITY file.
🏷️ Versioning
We use SemVer for versioning. For the versions available, see the tags on this repository.
🦦 Our Team
Check out our owners' document to meet our great maintainers and friends.
❓ FAQ
Please refer our FAQ file.
⛑️ Sponsors
If you are planning on using Turnly for your business and want to give back to the team or if you are an organization looking to help emerging open-source software, please consider becoming a Github Sponsor.
📜 License
Copyright © 2022 by Turnly Inc. Released under the BSD 3-Clause License.