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Wallet BCH transaction with no fee stuck pending

Open chaparral13 opened this issue 5 years ago • 21 comments

I tried a withdrawal of BCH and didn't notice that the wallet assigned a fee of "zero" so, that transaction has been pending for days. I looked at a block chain explorer and the transaction is not there. So the wallet is just stuck trying to send it. Will it just give up after a few days or will it be stuck pending indefinitely? Is there a way to just tell the wallet to cancel the transaction? Any help would be appreciated, or point me in the right direction. Thanks in advance.

chaparral13 avatar Jan 28 '19 04:01 chaparral13

@chaparral13 can you provide transactions ID and screenshots? so we can debug this issue

Since transactions are very cheap on the network, it would be $0.001 - in this case, we only show the first two digits as $0.00

vikmeup avatar Jan 28 '19 04:01 vikmeup

My pleasure. Transaction ID: 33b7abc376878234fcc6292c1a2791677ad08fde9ce00adcfa728c4f451a5ecd

On Sun, Jan 27, 2019, 10:22 PM Viktor Radchenko <[email protected] wrote:

@chaparral13 https://github.com/chaparral13 can you provide transactions ID and screenshots? so we can debug this issue

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/TrustWallet/trust-wallet-android-source/issues/39#issuecomment-457995042, or mute the thread https://github.com/notifications/unsubscribe-auth/ApowNgDMjl1X6hpFpuOhxs3zhgP8603pks5vHnsVgaJpZM4aVKwt .

chaparral13 avatar Jan 28 '19 04:01 chaparral13

@chaparral13 can you provide a screenshot on what you see on the bitcoin cash screen? any chance to provide your address too? sender/receiver? this would help

vikmeup avatar Jan 28 '19 05:01 vikmeup

Sure. This is the sending address: qpptn8zncs8p5243v40axlwtqxgp4trrxy4jt5mn0t

And this is the recieving address: qq4ajgf9mxmg5qny80qez86lahgddfd6agyyw6affh

And this is all I see. Is this right? I'm want to make sure I'm sending you what you're asking for.

On Sun, Jan 27, 2019, 11:28 PM Viktor Radchenko <[email protected] wrote:

@chaparral13 https://github.com/chaparral13 can you provide a screenshot on what you see on the bitcoin cash screen? any chance to provide your address too? sender/receiver? this would help

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/TrustWallet/trust-wallet-android-source/issues/39#issuecomment-458003089, or mute the thread https://github.com/notifications/unsubscribe-auth/ApowNlCh-EocD-DyH4Ab4_FzxfttI7guks5vHopugaJpZM4aVKwt .

chaparral13 avatar Jan 28 '19 05:01 chaparral13

@chaparral13 go to BitcoinCash screen inside trust wallet and screenshot what you see. Thanks

But this is very useful info, we gonna check on this today.

also when did you make this transaction?

vikmeup avatar Jan 28 '19 05:01 vikmeup

I did it 02Jan2019, but for some reason, everytime I check it it changes the date and time to the moment I'm checking it. I sent you screen shots of all the screens I've gone into. Maybe I'm not understanding. But here they go. I just took these. (3)

On Sun, Jan 27, 2019, 11:54 PM Viktor Radchenko <[email protected] wrote:

@chaparral13 https://github.com/chaparral13 go to BitcoinCash screen inside trust wallet and screenshot what you see. Thanks

But this is very useful info, we gonna check on this today.

also when did you make this transaction?

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chaparral13 avatar Jan 28 '19 06:01 chaparral13

I do not see any screenshots in here.

Can you try one thing before we move forward, import your wallet - can try to make BCH transfer again from that wallet? you should not see this pending transaction then.

vikmeup avatar Jan 28 '19 06:01 vikmeup

I just tried and it gave me a transaction error message. Tell me if you get this picture

Sent from my U.S.Cellular© Smartphone -------- Original message --------From: Viktor Radchenko [email protected] Date: 1/28/19 12:04 AM (GMT-06:00) To: TrustWallet/trust-wallet-android-source [email protected] Cc: chaparral13 [email protected], Mention [email protected] Subject: Re: [TrustWallet/trust-wallet-android-source] Wallet BCH transaction   with no fee stuck pending (#39) I do not see any screenshots in here. Can you try one thing before we move forward, import your wallet - can try to make BCH transfer again from that wallet? you should not see this pending transaction then.

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub, or mute the thread. {"api_version":"1.0","publisher":{"api_key":"05dde50f1d1a384dd78767c55493e4bb","name":"GitHub"},"entity":{"external_key":"github/TrustWallet/trust-wallet-android-source","title":"TrustWallet/trust-wallet-android-source","subtitle":"GitHub repository","main_image_url":"https://github.githubassets.com/images/email/message_cards/header.png","avatar_image_url":"https://github.githubassets.com/images/email/message_cards/avatar.png","action":{"name":"Open in GitHub","url":"https://github.com/TrustWallet/trust-wallet-android-source"}},"updates":{"snippets":[{"icon":"PERSON","message":"@vikmeup in #39: I do not see any screenshots in here.\r\n\r\nCan you try one thing before we move forward, import your wallet - can try to make BCH transfer again from that wallet? you should not see this pending transaction then. "}],"action":{"name":"View Issue","url":"https://github.com/TrustWallet/trust-wallet-android-source/issues/39#issuecomment-458008405"}}} [ { "@context": "http://schema.org", "@type": "EmailMessage", "potentialAction": { "@type": "ViewAction", "target": "https://github.com/TrustWallet/trust-wallet-android-source/issues/39#issuecomment-458008405", "url": "https://github.com/TrustWallet/trust-wallet-android-source/issues/39#issuecomment-458008405", "name": "View Issue" }, "description": "View this Issue on GitHub", "publisher": { "@type": "Organization", "name": "GitHub", "url": "https://github.com" } } ]

chaparral13 avatar Jan 28 '19 06:01 chaparral13

I think the pictures might go through if I send them this way. Let me know if you get them. I'm attaching 3 photos to this email. 

Sent from my U.S.Cellular© Smartphone -------- Original message --------From: Viktor Radchenko [email protected] Date: 1/28/19 12:04 AM (GMT-06:00) To: TrustWallet/trust-wallet-android-source [email protected] Cc: chaparral13 [email protected], Mention [email protected] Subject: Re: [TrustWallet/trust-wallet-android-source] Wallet BCH transaction   with no fee stuck pending (#39) I do not see any screenshots in here. Can you try one thing before we move forward, import your wallet - can try to make BCH transfer again from that wallet? you should not see this pending transaction then.

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub, or mute the thread. {"api_version":"1.0","publisher":{"api_key":"05dde50f1d1a384dd78767c55493e4bb","name":"GitHub"},"entity":{"external_key":"github/TrustWallet/trust-wallet-android-source","title":"TrustWallet/trust-wallet-android-source","subtitle":"GitHub repository","main_image_url":"https://github.githubassets.com/images/email/message_cards/header.png","avatar_image_url":"https://github.githubassets.com/images/email/message_cards/avatar.png","action":{"name":"Open in GitHub","url":"https://github.com/TrustWallet/trust-wallet-android-source"}},"updates":{"snippets":[{"icon":"PERSON","message":"@vikmeup in #39: I do not see any screenshots in here.\r\n\r\nCan you try one thing before we move forward, import your wallet - can try to make BCH transfer again from that wallet? you should not see this pending transaction then. "}],"action":{"name":"View Issue","url":"https://github.com/TrustWallet/trust-wallet-android-source/issues/39#issuecomment-458008405"}}} [ { "@context": "http://schema.org", "@type": "EmailMessage", "potentialAction": { "@type": "ViewAction", "target": "https://github.com/TrustWallet/trust-wallet-android-source/issues/39#issuecomment-458008405", "url": "https://github.com/TrustWallet/trust-wallet-android-source/issues/39#issuecomment-458008405", "name": "View Issue" }, "description": "View this Issue on GitHub", "publisher": { "@type": "Organization", "name": "GitHub", "url": "https://github.com" } } ]

chaparral13 avatar Jan 28 '19 06:01 chaparral13

Here's also a photo of a previous transaction that I did before that issue whe you can actually see a fee. 

Sent from my U.S.Cellular© Smartphone -------- Original message --------From: Viktor Radchenko [email protected] Date: 1/28/19 12:04 AM (GMT-06:00) To: TrustWallet/trust-wallet-android-source [email protected] Cc: chaparral13 [email protected], Mention [email protected] Subject: Re: [TrustWallet/trust-wallet-android-source] Wallet BCH transaction   with no fee stuck pending (#39) I do not see any screenshots in here. Can you try one thing before we move forward, import your wallet - can try to make BCH transfer again from that wallet? you should not see this pending transaction then.

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub, or mute the thread. {"api_version":"1.0","publisher":{"api_key":"05dde50f1d1a384dd78767c55493e4bb","name":"GitHub"},"entity":{"external_key":"github/TrustWallet/trust-wallet-android-source","title":"TrustWallet/trust-wallet-android-source","subtitle":"GitHub repository","main_image_url":"https://github.githubassets.com/images/email/message_cards/header.png","avatar_image_url":"https://github.githubassets.com/images/email/message_cards/avatar.png","action":{"name":"Open in GitHub","url":"https://github.com/TrustWallet/trust-wallet-android-source"}},"updates":{"snippets":[{"icon":"PERSON","message":"@vikmeup in #39: I do not see any screenshots in here.\r\n\r\nCan you try one thing before we move forward, import your wallet - can try to make BCH transfer again from that wallet? you should not see this pending transaction then. "}],"action":{"name":"View Issue","url":"https://github.com/TrustWallet/trust-wallet-android-source/issues/39#issuecomment-458008405"}}} [ { "@context": "http://schema.org", "@type": "EmailMessage", "potentialAction": { "@type": "ViewAction", "target": "https://github.com/TrustWallet/trust-wallet-android-source/issues/39#issuecomment-458008405", "url": "https://github.com/TrustWallet/trust-wallet-android-source/issues/39#issuecomment-458008405", "name": "View Issue" }, "description": "View this Issue on GitHub", "publisher": { "@type": "Organization", "name": "GitHub", "url": "https://github.com" } } ]

chaparral13 avatar Jan 28 '19 06:01 chaparral13

I do not see any attached images to this

vikmeup avatar Jan 28 '19 19:01 vikmeup

Let me try from a different email. It will be [email protected]

On Mon, Jan 28, 2019, 1:43 PM Viktor Radchenko <[email protected] wrote:

I do not see any attached images to this

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/TrustWallet/trust-wallet-android-source/issues/39#issuecomment-458273291, or mute the thread https://github.com/notifications/unsubscribe-auth/ApowNnpXgDXoe9j3t63ExjKnDwzW-LJzks5vH1LFgaJpZM4aVKwt .

chaparral13 avatar Jan 28 '19 19:01 chaparral13

I just sent you some attached photos thru [email protected] you got them.  I don't understand why they are not getting thru. 

Sent from my U.S.Cellular© Smartphone -------- Original message --------From: Viktor Radchenko [email protected] Date: 1/28/19 1:43 PM (GMT-06:00) To: TrustWallet/trust-wallet-android-source [email protected] Cc: chaparral13 [email protected], Mention [email protected] Subject: Re: [TrustWallet/trust-wallet-android-source] Wallet BCH transaction   with no fee stuck pending (#39) I do not see any attached images to this

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub, or mute the thread. {"api_version":"1.0","publisher":{"api_key":"05dde50f1d1a384dd78767c55493e4bb","name":"GitHub"},"entity":{"external_key":"github/TrustWallet/trust-wallet-android-source","title":"TrustWallet/trust-wallet-android-source","subtitle":"GitHub repository","main_image_url":"https://github.githubassets.com/images/email/message_cards/header.png","avatar_image_url":"https://github.githubassets.com/images/email/message_cards/avatar.png","action":{"name":"Open in GitHub","url":"https://github.com/TrustWallet/trust-wallet-android-source"}},"updates":{"snippets":[{"icon":"PERSON","message":"@vikmeup in #39: I do not see any attached images to this"}],"action":{"name":"View Issue","url":"https://github.com/TrustWallet/trust-wallet-android-source/issues/39#issuecomment-458273291"}}} [ { "@context": "http://schema.org", "@type": "EmailMessage", "potentialAction": { "@type": "ViewAction", "target": "https://github.com/TrustWallet/trust-wallet-android-source/issues/39#issuecomment-458273291", "url": "https://github.com/TrustWallet/trust-wallet-android-source/issues/39#issuecomment-458273291", "name": "View Issue" }, "description": "View this Issue on GitHub", "publisher": { "@type": "Organization", "name": "GitHub", "url": "https://github.com" } } ]

chaparral13 avatar Jan 28 '19 19:01 chaparral13

@chaparral13 can you be able to record a short video of how the transaction is failing every time you are trying. This is gonna help us understanding the issue and fix it.

eddywm avatar Jan 28 '19 20:01 eddywm

I don't know why the photos are not getting thru. I keep attaching them. I sent them to my self on another email and I am able to see them. I am now going to try sending them to you as a zip file and see if that works. If this doesn't work I don't know how else to send them to you. Any ideas.

On Sun, Jan 27, 2019 at 10:22 PM Viktor Radchenko [email protected] wrote:

@chaparral13 https://github.com/chaparral13 can you provide transactions ID and screenshots? so we can debug this issue

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/TrustWallet/trust-wallet-android-source/issues/39#issuecomment-457995042, or mute the thread https://github.com/notifications/unsubscribe-auth/ApowNgDMjl1X6hpFpuOhxs3zhgP8603pks5vHnsVgaJpZM4aVKwt .

chaparral13 avatar Jan 28 '19 20:01 chaparral13

I'm trying this from my laptop, since I didn't have luck thru my phone. If this doesn't work, is there another email address that might work for you. I'm just using Gmail and I don't think I've ever had this problem before.

On Sun, Jan 27, 2019 at 10:22 PM Viktor Radchenko [email protected] wrote:

@chaparral13 https://github.com/chaparral13 can you provide transactions ID and screenshots? so we can debug this issue

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/TrustWallet/trust-wallet-android-source/issues/39#issuecomment-457995042, or mute the thread https://github.com/notifications/unsubscribe-auth/ApowNgDMjl1X6hpFpuOhxs3zhgP8603pks5vHnsVgaJpZM4aVKwt .

chaparral13 avatar Jan 28 '19 20:01 chaparral13

@chaparral13 you need to open github issue and attach your files, you can't do via the email.

vikmeup avatar Jan 28 '19 20:01 vikmeup

/home/chaparral/Downloads/trust wallet BCH/Screenshot_20190127-235022_Trust Wallet.jpg /home/chaparral/Downloads/trust wallet BCH/Screenshot_20190127-235028_Trust Wallet.jpg /home/chaparral/Downloads/trust wallet BCH/Screenshot_20190127-235032_Trust Wallet.jpg /home/chaparral/Downloads/trust wallet BCH/Screenshot_20190128-000949_Trust Wallet.jpg

chaparral13 avatar Jan 28 '19 20:01 chaparral13

screenshot_20190127-235022_trust wallet screenshot_20190127-235028_trust wallet screenshot_20190127-235032_trust wallet screenshot_20190128-000949_trust wallet

chaparral13 avatar Jan 28 '19 20:01 chaparral13

Finally! Sorry, my bad. I didn't know I couldn't do it over an email.

chaparral13 avatar Jan 28 '19 20:01 chaparral13

Finally! Sorry, my bad. I didn't know I couldn't do it over an email.

Don't worry it's ok. Can we chat on telegram https://t.me/eddywm or any other chat service you might have. We might need more info to debug your issue.

Also remember : Don't share your 12 words recovery phrase of your wallet incase someone is asking for it.

eddywm avatar Jan 28 '19 20:01 eddywm