AsyncLoadingScreen
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truong-bui
Game crashes upon loading level.
Hi there, our game crashes upon trying to load a level. It doesn't crash when the plugin is disabled. I'm using the marketplace build. The plugin worked fine until recently. This was on UE 4.27.
The log is as follows:
"LogPlayLevel: Error: [2022.01.24-02.41.07:457][727]LogThreadingWindows: Error: Runnable thread RHIThread crashed. LogPlayLevel: Error: [2022.01.24-02.41.07:458][727]LogWindows: Error: begin: stack for UAT LogPlayLevel: Error: [2022.01.24-02.41.07:458][727]LogWindows: Error: === Critical error: === LogPlayLevel: Error: [2022.01.24-02.41.07:458][727]LogWindows: Error: LogPlayLevel: Error: [2022.01.24-02.41.07:458][727]LogWindows: Error: Fatal error! LogPlayLevel: Error: [2022.01.24-02.41.07:458][727]LogWindows: Error: LogPlayLevel: Error: [2022.01.24-02.41.07:458][727]LogWindows: Error: Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0xffffffffffffffff LogPlayLevel: Error: [2022.01.24-02.41.07:458][727]LogWindows: Error: LogPlayLevel: Error: [2022.01.24-02.41.07:458][727]LogWindows: Error: [Callstack] 0x00007ff7e4d7f15c Mirem.exe!FD3D12CommandContext::SetRenderTargets() [] LogPlayLevel: Error: [2022.01.24-02.41.07:458][727]LogWindows: Error: [Callstack] 0x00007ff7e4dffab4 Mirem.exe!FD3D12CommandContextBase::RHIBeginDrawingViewport() [] LogPlayLevel: Error: [2022.01.24-02.41.07:458][727]LogWindows: Error: [Callstack] 0x00007ff7e66e32f7 Mirem.exe!FRHICommand<FRHICommandBeginDrawingViewport,FRHICommandBeginDrawingViewportString1871>::ExecuteAndDestruct() [] LogPlayLevel: Error: [2022.01.24-02.41.07:458][727]LogWindows: Error: [Callstack] 0x00007ff7e66e6193 Mirem.exe!FRHICommandListExecutor::ExecuteInner_DoExecute() [] LogPlayLevel: Error: [2022.01.24-02.41.07:458][727]LogWindows: Error: [Callstack] 0x00007ff7e66d627f Mirem.exe!FExecuteRHIThreadTask::DoTask() [] LogPlayLevel: Error: [2022.01.24-02.41.07:458][727]LogWindows: Error: [Callstack] 0x00007ff7e66e8164 Mirem.exe!TGraphTask<FExecuteRHIThreadTask>::ExecuteTask() [] LogPlayLevel: Error: [2022.01.24-02.41.07:458][727]LogWindows: Error: [Callstack] 0x00007ff7e3a9515b Mirem.exe!FNamedTaskThread::ProcessTasksNamedThread() [] LogPlayLevel: Error: [2022.01.24-02.41.07:458][727]LogWindows: Error: [Callstack] 0x00007ff7e3a955be Mirem.exe!FNamedTaskThread::ProcessTasksUntilQuit() [] LogPlayLevel: Error: [2022.01.24-02.41.07:458][727]LogWindows: Error: [Callstack] 0x00007ff7e67a69ad Mirem.exe!FRHIThread::Run() [] LogPlayLevel: Error: [2022.01.24-02.41.07:458][727]LogWindows: Error: [Callstack] 0x00007ff7e3fb298f Mirem.exe!FRunnableThreadWin::Run() [] LogPlayLevel: Error: [2022.01.24-02.41.07:458][727]LogWindows: Error: [Callstack] 0x00007ff7e3fa8ea0 Mirem.exe!FRunnableThreadWin::GuardedRun() [] LogPlayLevel: Error: [2022.01.24-02.41.07:458][727]LogWindows: Error: [Callstack] 0x00007ff9758a7034 KERNEL32.DLL!UnknownFunction [] LogPlayLevel: Error: [2022.01.24-02.41.07:458][727]LogWindows: Error: [Callstack] 0x00007ff9765c2651 ntdll.dll!UnknownFunction [] LogPlayLevel: Error: [2022.01.24-02.41.07:458][727]LogWindows: Error: LogPlayLevel: Error: [2022.01.24-02.41.07:458][727]LogWindows: Error: Crash in runnable thread RHIThread LogPlayLevel: Error: [2022.01.24-02.41.07:458][727]LogWindows: Error: end: stack for UAT LogPlayLevel: Error: ERROR: Client exited with error code: 3"
UPDATE: Tried the github branch and I get the same problem. It works fine when loading the main menu but when trying to load any other level it crashes with Unreal stating "fatal error."
I don't think this relates to the Async Loading Screen plugin. Try to disable the plugin and Launch again to see if there is any crash. Also, delete Binaries/Interrmeridate/Saved folders then try again.
I don't think this relates to the Async Loading Screen plugin. Try to disable the plugin and Launch again to see if there is any crash. Also, delete Binaries/Interrmeridate/Saved folders then try again.
I already tried that. The game loads correctly without the plugin. It is 100% a problem with the plugin.
UPDATE: Just to be thorough, I did delete the Binaries, Intermediate and Saved folders and I still get the same problem.
Can you run this plugin in a new project on your PC to see if this bug happens again? Sorry, I can't help you if I can't reproduce this issue on my side. As I've researched, it may relate to unsupported renderer API. Try to change to Vulkan, DirectX11, OpenGL.
