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Camera ID Not Found Problem

Open pongolo opened this issue 7 years ago • 1 comments

Verify the following before opening an issue:

  • [X ] You followed the Nest Developer documentation here? Nest Developer Account Creation
  • [X ] That OAuth is Enabled for the SmartApp under the IDE.
  • [X ] The SmartApps and ALL (5) Devices Handlers are using the latest code available.
  • [X ] You have reviewed the NST Manager Wiki for potential fixes.
  • [X ] That ALL SmartApps and Device Handlers have been Published for You in the IDE.

About Your Setup:

  • How many Thermostats?: 0
  • How many Protects? 0
  • How many Cameras? 2
  • Using the Nest Presence Device? N
  • Using the Nest Weather Device? N
  • iOS or Android?: Android
  • Mobile App Version: 2.13.0

Expected Behavior

Access to cameras

Current Behavior

When clicking on streaming, both cameras generate a Camera ID error. A still image from the camera is shown on the bottom with the motion and quiet buttons grayed out. Additionally, when clicking on Refresh (blue button), it opens with Chrome, it does not refresh the page from within the ST app.

Steps to Reproduce (for bugs)

  1. Click on Camera to stream
  2. Generates error

Context

Can't access stream from either camera. I uninstalled the app and reinstalled everything from Github with the same results. I also tried removing the cameras from the NST Manager app and reinstalling 30 secs later with the same results.

pongolo avatar Jan 09 '18 01:01 pongolo

Hi , I'm having this same problem. I installed the latest version. Is there a solution or workaround for it ?

osky50 avatar Mar 21 '18 02:03 osky50