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(Not Finding Nexia Thermostat) {Using SmartThings Hub and HOOBS but Nexia Thermostat Isn't showing Up on HomeKit}

Open iby8 opened this issue 3 years ago • 4 comments

Verify the following before opening an trouble issue

Go over all the following points, and put an x in all the boxes that apply. If you're unsure about any of these, don't hesitate to ask. We're here to help!

  • [X] That OAuth is Enabled for the SmartApp under the IDE.
  • [X] The SmartApp and Device Handler are using the latest code available.
  • [X] That Both the SmartApps and Device Handlers have been Published for You in the IDE.

About Your Setup

  • How many devices are detected?: GE fan (Z-wave) and Nexia thermostat are being detected in SmartThings app (using SmartThings Hub) but only GE Fan is showing up on HomeKit app
  • Mobile App Version(Not required):
  • SmartApp Version: SMartThings App Version 1.6.57
  • Device Handler Version: Not sure what this is?
  • Homebridge Version: Homebridge v2 Version v2.3.3 Plugin v2.3.4
  • NodeJS Version: 12.19.0

Expected Behavior

I should be able to control thermostat from Homekit app

Current Behavior

**Without SmartThings Hub, only using HOOBS I was able to connect and control all Kasa light switches, myQ garage, Ring cameras and Ring alarm to HomeKit app. HOOBS doesn't have a Nexia nor Z-Wave certified plugin but they mentioned that I should get a SmartThings Hub to connect my Nexia Thermostat. My Nexia Thermostat is a hub that also connects the GE fan switch. When I purchased and connected the SmartThings Hub, I was also able to see and control the GE fan but not Nexia. I can control and see the Nexia thermostat on SmartThings app, just not Homekit. logs.txt **

Steps to Reproduce (for bugs)

Provide a link to a live example, or an unambiguous set of steps to reproduce this bug. Include code to reproduce, if relevant

Context

**I downloaded all the Nexia and Z-Wave plugins from HOOBS but nothing is working for my Nexia Thermostat. Providing context helps us come up with a solution that is most useful in the real world


Log attached.

iby8 avatar Dec 24 '20 00:12 iby8

Seeing the same thing here - if I understand this one correctly. LOL! I see my 2 new Nexia thermostats in SmartThings, works fine ... but the option to "share" them to Homebridge is grayed out. Is this expected? It may be that I'm doing something stupid.

Thanks!!

arrmo avatar May 28 '21 01:05 arrmo

FYI, if it helps - here is the Nexia - SmartThings info, https://nexiasupport.zendesk.com/hc/en-us/articles/360040521172-Linking-Nexia-Thermostat-Devices-to-the-Samsung-SmartThings-App

arrmo avatar Jun 12 '21 00:06 arrmo

Actually, I just went in to the SmartThings IDE, and interestingly enough, the device type here show as placeholder => thinking that may be the issue. Any idea what to set it to? There are quite a few thermostats to choose from 😆

Thanks!

arrmo avatar Jun 12 '21 00:06 arrmo

Hi,

Trying to walk through the Groovy code, see if I can understand why the thermostat is not being recognized as such (as SmartThings is happy with it). But I admit, struggling a bit. Any pointers on where this is queried / verified?

Thanks!

arrmo avatar Jun 14 '21 01:06 arrmo