Auto Start of process extension

[rohit-ambre-uno]

Hi, Can we have some optimisation in Auto start of Process on ticket instead of using a specific regex given in documentation with Process UID, can we use some other method and have it configurable from the front-end for eg. if ticket is of type incident and some field is set to some value then 'PM1' process is getting attached and different process for different values of that field.

[tomolimo]

Hello This is a good idea. I think it could be implemented via business rules. Regards Tomolimo