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Published 20 hours ago • verified publisher icon toggl

Toggl Track Button disappeared from Trello

Open ckamper opened this issue 1 year ago • 8 comments

  • Windows 11:
  • Chrome recent:
  • recent:

Relevant integration (if any):

trello.com

🐛 Describe the bug

The Toggl Button disappeared from Trello when you open a card.

Expected behaviour

When I open a card in Trello, there is the Toggl Track button on the right hand side

Steps to reproduce

use toggl, activate integration with trello, open trello, see no button

Other details or context

It stopped working on 2023-12-13

ckamper avatar Dec 14 '23 07:12 ckamper

It has disappeared for me as well.

willrowe avatar Dec 14 '23 14:12 willrowe

Case reference

TheSoloJake avatar Dec 15 '23 21:12 TheSoloJake

Case reference

liisvirki avatar Dec 21 '23 08:12 liisvirki

Case reference

liisvirki avatar Dec 22 '23 12:12 liisvirki

Same here:

  • Windows 10 build 19045
  • Chrome v120.0.6099.130 (latest stable)

For clarity's sake: Trello being https://trello.com/ and integration for the website enabled: Screenshot image of the Integrations section of the settings page for the toggl track extension, with the integration with trello.com being enabled.

I've worked around similar situations by reloading the Trello page with browser cache cleared, but this time the problem doesn't solve itself.

ttsukagoshi avatar Dec 26 '23 00:12 ttsukagoshi

As a follow-up to my last comment above, the issue has resolved for me.

  • I faced the issue when I changed my PC.
  • My Chrome browser was synced, so the toggl extension was installed automatically in my new PC browser. The Integrations settings in the toggl extension (which users can access via chrome-extension://<extension-id>/settings.html) were also reflected on my new browser. The checkbox for trello.com was enabled.
  • However, *://*.trello.com/* was not among the list of site access permissions for the toggl extension on my new browser (which users can access via chrome://extensions/?id=<extension-id>, which was probably the reason why I didn't see the toggl track button on trello.com web pages.

When I un-checked the Integrations checkbox for trello.com and re-checked it, the dialog for Chrome asking me whether to permit toggl extensions access for trello.com appeared. Consenting to this has solved the issue for me.

ttsukagoshi avatar Jan 16 '24 01:01 ttsukagoshi

Thank you, that worked for me, too!

ckamper avatar Jan 16 '24 12:01 ckamper

Still seeing this issue today. If I open a card and then refresh the page the button appears. But when I navigate within the app it no longer appears, so it probably has something to do with the detection of when a card is open and when the button should be added to the page.

Coffei avatar Apr 16 '24 13:04 Coffei