Time logs created by the extension are not recorded into the clickup Time Tracking Dashboard

[DiegoFleitas]

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• OS version: macOS (Catalina)
• Browser version: Firefox 84
• Extension version: 1.67.1

Relevant integration (if any):

https://app.clickup.com

🐛 Describe the bug

Time logs created by the extension are not recorded into the clickup Time Tracking Dashboard

Expected behaviour

Time logs should be reported in the Time Tracking Dashboard

Steps to reproduce

Steps to reproduce the behaviour:

1. Go to a Task in clickUp
2. Click the integration button to start recording time
3. Stop recording time for the task after a while
4. Go to your Time Tracking Dashboard on Clickup
5. Click refresh now (There is no record for the newly created time log)

Other details or context

I think the time logs created by the ClickUp integration have a malformed description, they are missing the # character that allows the extension to identify the correct issue on ClickUp and sync the time logs with the Time Tracking Dashboard. I noticed this because the extension used to work for me on other workspace in clickup and the time logs description had the format "taskName - #taskId". Now newly created time logs have the format "taskName | taskId" but if manually edit the time log description as "taskName | #taskId" they are added to my Time Tracking Dashboard successfully. This article also helped me figure it out https://docs.clickup.com/en/articles/1226349-toggl

[dongwook-chan]

@DiegoFleitas

I experienced the same bug quite a while ago. I reproduced the issue according to the provided steps to make sure. Turns out that the time recorded by the extension is batch-synced to clickup periodically.

Harvest supports real time sync, but toggl offers great set of features plus Android widgets. I hope they improve the extension to achieve real time sync.