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"Out of range: Value too large" error on login

Open VeljkoTN opened this issue 3 years ago • 2 comments

💻 Environment

Platform: macOS OS Version: OS X 10.15 Toggl Version: 7.5.213

🐞 Actual behavior

A user is getting the following error when they try to log in:

image

At one point an error about their credentials being wrong shows up, but that might just be when they were recording the issue, you can find a GIF and a log file in intercom 🔗

VeljkoTN avatar Jul 24 '20 12:07 VeljkoTN

Case reference

.Db file included if you want to take a look. Issue was fixed by deleting contents of folder and reinstalling.

MacOS, downloaded app from App Store

nicktoggl avatar Aug 24 '20 05:08 nicktoggl

I ran into the same error on Ubuntu 20.04.2, Toggl version 7.4.184. Found this suspect line in ~/.local/share/Toggl/Toggl\ Desktop/toggldesktop.log:

2021-08-24 17:44:32.201 [6551 6]:time_entry:D:Will not overwrite time entry TimeEntry ID=2142514241 local_id=416 description=Clusters wid=3007948 guid=e06ae9eb-ea70-42ce-b246-05dfd814ed86 pid=145677286 tid=0 start=1629824418 stop=0 duration=-1629824418 billable=0 unsynced=0 duronly=0 tags= created_with=linux_native_app/7.4.184 ui_modified_at=1629827070 deleted_at=0 updated_at=1629827058 with server data because we have a newer or same updated_at

Removing the file ~/.local/share/Toggl/Toggl\ Desktop/toggldesktop.db fixed the issue temporarily, but wipes settings. I ran into this error when I opened the desktop application after changing time zones. (Though, I changed time zones Fall 2020 and didn't run into the problem then.)

jmhbrown avatar Aug 30 '21 19:08 jmhbrown