custom-contact-forms
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tlovett1
Cannot view/edit Forms or Submissions
I wanted to pull my submissions on a registration form I had put on my website, but when I go to the menu to do that, I am unable to edit or even view the form or the submissions. I've tried Firefox, Chrome, and IE, with the same result. I'm on a Wordpress page, and everything is fully updated. I have accessed them in the past, including just two weeks ago.
I go to the "Forms and Submissions" page, then this is the page that comes up after I click either "Edit Form" or "Submissions":
Update: I resolved the issue.
Have you made any updates lately to other plugins or themes?
Im not terribly familier with this plugin, but typically to troubleshoot these kinds of things, you should enable WP_DEBUG to see if there are any errors that are preventing things from working propperly.
If this doesn't give you any useful hints, the next step would be to start disabling your other plugins one at a time, to see if one of them is causing a conflict. You may even go as far as changing your default theme to the stock 2016 WordPress theme to see if the culprit is the a conflict in the theme.
@muhly22 do you remember how you solved the issue. My screen is exactly like yours.
I am having the same problem. I can see that there are submissions when I click on "Forms and Submissions", but then do not see any when I click on the form itself. A week ago, I was getting a pop-up about an error. Told me to go to Settings > Permalinks (I think?) but when I went into settings, there was no permalink to click on. I don't know anything about coding, but hoping someone can help me out! Thanks!
@72p, I had this exact problem and it wound up being a memory issue. The form in question had a large quantity of responses (5k+) and the memory limit was set low (128M). Increasing the memory limit solved the problem.
