[Bug]: Lost all labels on all my shapes

[jjournet]

What happened?

I have several drawing saved, with labels on boxes or arrows

This morning, I opened them, and all labels are gone, and I can't add labels.

How can we reproduce the bug?

create a new drawing, draw a box, double-click on it to add a label, can't

What browsers are you seeing the problem on?

Chrome

Contact Details

No response

Code of Conduct

• [X] I agree to follow this project's Code of Conduct

[ds300]

Hello, thanks for the bug report! I'm sorry you encountered this issue.

I suspect it's some kind of rendering problem, but we can't seem to reproduce it on our devices. Can you try opening the developer console and letting us know if there are any errors being logged in there?

Also do you see the text labels if you open the file in another browser? (maybe try firefox if you have that installed)

I have several drawing saved, with labels on boxes or arrows

If you don't see any relevant errors in the developer console, maybe it's a data issue. Would you be able to share these drawings by sending them to [email protected] ?

[mimecuvalo]

@jjournet again, we're sorry you encountered this issue. If you have any more information to provide, as David describes above, that would help us help you. Otherwise, we're closing our older issues that have had activity. Please do reopen this if we can still help.