Popups & ding still showing up

[ILoveSkilledCoders]

Hi there,

So I'm trying to get rid of the poups & ding when there's new mail in TB v 91 & we tried to turn it off, but it wasn't intuitive for us.

Then someone in a forum told us to do this which didn't make sense. https://i.imgur.com/kGAr35Z.png

Can you please help.

We thought it would turn off specific mailboxes in TB from doing the popup & the ding.

Thanks a ton

[tjeb]

Are you trying to disable alerts for specific folders or do you want to disable all of them?

For starters, make sure you don't have the built-in alerts enabled (Edit -> Preferences -> General -> When new messages arrive).

If you want to disable any and all alerts from Mailbox Alert, you can simply uninstall it (and to make sure, restart TB afterwards).

If you only want to enable/disable for specific folders, the approach from your screenshot is the way to go. Make sure you have updated to the latest version (0.29.1) because the previous one had a problem where disabling all alerts for a folder wouldn't work.

[ILoveSkilledCoders]

Hi there,

No, only for specific accounts, the rest I do want to see/hear the popups.

Oh, that I didn't have turned off,, but I like the TB popups, I just don't want them for all accounts.

Are you saying that if I turn it off in TB then it uses your popup which slides down from the top of the screen, I won't get the TB popups on the bottom right & I won't be able to read the first several lines of the e-mail?

For some reason I'm on version 91.3.1

Thanks